Job Info

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

Summary of This Role

Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

What Part Will You Play?

• Works on multiple simple projects and programs from a business solution and design perspective, participates in drafting solutions documentation, in collaboration with QA resource, developers and technical teams.
• Maintains knowledge in company platforms and learns to create alternative solutions. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary.
• Participates in development of product enhancements as part of client projects, following the requirements to functionality which must be designed and developed in a method that can be re-used by technology.
• Submits projects for Web Product Analyst Specialist review/consideration of risk/impact for changes, participate in identifying all functional components affected, learns to estimate Solution effort and, helps to coordinate estimates across all relevant parties.
• Conducts analysis on simple to medium problems, supports issue/problem resolution, implementation, notification, and post-implementation support to minimize client impact. Provides issue support to development and production support teams.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: In Information Technology, Business, or related field and/or equivalent of training and experience
• Typically Minimum 2 Years Relevant Exp
• Experience in integration, IT platforms and technologies in a Business Analyst environment, experience working with Web and Browser technologies.

Preferred Qualifications

• Typically Minimum 4 Years Relevant Exp
• Experience in document preparation, financial services, solutions design, programming language fundamentals, scripting knowledge, and understanding of data structuring
• Pursuing or having achieved Business Analysis certification (CCBA, CBAP, BCS), International Diploma in Business Analysis or equivalent a plus

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
• Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
• Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge
• Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment
• Facilitation and Negotiation - Demonstrates the ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.

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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at PayandBenefits@tsys.com.

EOE/Minorities/Females/Vet/Disability

Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.