UCS SALES ENGINEER
West Corporation

Harrisburg, Pennsylvania

Posted in Telecommunications


This job has expired.

Job Info


For this opening we will consider candidates from the following locations: Harrisburg,PA,US |

Remote working option with flexibility on location

Salary starting from $75,000 USD - negotiable depending on experience

We are looking for an experienced Sales Engineer to provide technical & solution selling support to the sales teams when building new deals with both existing and new logo accounts. You will have a background in Microsoft UC, Cisco and/or Contact Center, and will lend this expertise to the following duties:

  • Provide hands-on, pre-sales technical guidance to sales team members to put together deals for prospects and existing accounts
  • Create and deliver technical and solution-based presentations to buyers
  • Identify requirements and develop advanced solution configurations in response to requirements to enable sales to compile a deal
  • Configure and present relevant use cases and demo solutions to prospects and accounts
  • Develop and maintain Subject Matter Expertise of assigned Intrado/partner solutions and maintain an understanding of relevant competitor solutions
  • Serve as the go-to technical resource for sales to close deals with prospects and existing accounts
  • Support sales by identifying and scoping additional sales opportunities, based on technical requirements and configurations
  • Achieve assigned bookings quota
  • Lead and deliver technical workshops and proof of concepts (POC) on identified solutions along with documented outcome based on customers key business requirements and ROI
  • Other related duties as assigned


What you'll bring...
  • Solid previous experience in a technical sales role with client-facing responsibilities
  • Track record of closing net new deals and identifying cross-sell opportunities
  • Proven ability to establish customer rapport and credibility through demonstration of deep technical expertise
  • Minimum 4 years of designing and delivering solutions in at least two of the following areas:
    • Hosted/Cloud Telephony
    • Hosted/Cloud Contact Center
    • Collaboration
  • Excellent written and verbal communication and presentation skills, and time management
  • Good understanding of the Microsoft collaboration solution stack and its various options is a must. Including but not limited to MS O365 licensing, MS Teams, MS Phone System, Direct Routing etc.
  • Solid understanding of networking and security concepts related to UC solutions.
  • Experience working with remote collaboration/presentation tools
  • Bachelor's degree from an accredited college or university with major coursework in computer networking, computer science, information technology
  • Willingness to travel throughout assigned region, as needed


Additional:
  • Good grasp of Contact Center fundamentals and experience in designing and delivering CCaaS solutions is highly desired
  • Additional knowledge of Cisco UC solution stack, and Video Collaboration technologies, such as Cisco, Polycom or others is advantageous


Apply now to join our successful team.

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As a response to the recent Covid-19 pandemic Intrado have temporarily moved to a virtual hiring & onboarding process

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At Intrado we don't just accept difference - we celebrate it, support it, and build success upon it. We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.


This job has expired.

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