$3,000 Bonus - $1,500 after 3 months - $1,500 after 6 months
Job Summary:
The Training Specialist will be responsible for conducting training needs analysis as well as designing curriculum, developing and maintaining technical documentation and training materials. Scheduling and delivery of the supported application training to internal staff and external partners is also included. All training will be developed in support of approved client documented business processes, which support healthcare solutions. The Training Specialist will work with the workforce development team, program leadership and technology experts.
Bay Cove uses multiple Electronic Health and Medication Record systems and other applications including BayCove.org (BayNet including BayCIS), eHana, BestBoston.org, ResMan, Smart and other applications that the Information Services department supports. The Training Specialist will support systems training needs for ongoing operations and will play a key role in training of new business processes through implementations, migrations and upgrades.
This is an exempt position.
The Training Specialist will liaison with the Data Services team to prepare utilization and compliance reports and to ensure that skills acquisition is synchronized between LMS and the HRIS system.
This position acts as backup for the Senior Technical Support Specialist when needed.
This position provides training services that will improve employee satisfaction, decrease staff turnover.
Essential Functions of Position:
The job duties/responsibilities of the position include but are not limited to the information listed below:
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