Trainer Specialist
SpaceIQ

Job Info

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Company Overview:

SpaceIQ makes your workplaces smarter and your employee experiences better. Businesses that need a centralized data-driven platform to make better informed decisions about real estate, want to plan and manage a more productive and efficient work environment, and want to give their employees a frictionless experience so they can do their best work, come to SpaceIQ . Our mission is to help businesses of all sizes reach their full potential by creating great workplaces that attract and retain the talent they need to grow and succeed. If you are looking for a dynamic, entrepreneurial career opportunity, join SpaceIQ and our suite of products: Archibus, Serraview and SiQ in transforming the workplace

Position Summary:

The Training Specialist will be responsible for delivering timely and engaging training content via live webinar and face-to-face training (when applicable) to a global workplace management market. This role will be responsible for:

1. Designing and expanding training and development programs based on the needs of the organization and its training strategy
2. Creating and maintaining product-specific training material (i.e. training manuals, Facilitation Guides, Participation Guides, PowerPoint Presentations, Job Aids, video content, and online tutorials).
3. Assessment of published materials to recommend revisions or changes in scope, format, content, and method of delivery.
4. Delivering scheduled supporting documentation and training in line with product releases.
5. Presentation of product training courses as requested by clients or internally.
6. Creation of online content
7. Recording and evaluation of training activities.

Essential Functions/Primary Duties:

The Training Specialist has responsibilities within the Training Team in the following areas:

1. Deliver end-user training with confidence and communicate feedback to the Training Manager, Client Services Manager, and Onboarding PM.
2. Be available for occasional travel for face-to-face training sessions.
3. Develop and maintain knowledge of product best practice across each module for assigned products.
4. Communicate effectively across multiple Product Management teams to clarify product technology and direction, and interpret this in a user-friendly manner.
5. Adhere to training team standards.
6. Other duties as directed by Training Manager.

Required Skills/Qualifications:

• Excellent oral and written communication skills.
• Excellent interpersonal and presentation skills.
• Training Facilitation.
• Instructional Design skills.
• Ability to write effective and engaging content.
• Attention to detail, critical thinking and problem solver.
• Assumes responsibility, follows through and uses good judgment.
• Prioritize workload and determine priorities.
• Maintain professionalism under stressful situations.
• Lead and influence cross-functional collaboration with others to achieve successful outcomes.
• Proactively work with Training Manager on goals and initiatives.
• eLearning with Captivate experience
• TalentLMS experience

Experience:

• 2 years minimum experience in a SaaS company (required)
• 2 years Training Facilitation experience (required)
• Instructional Design (preferred)

Education:

Bachelor degree with a education, training, business, marketing, communications or technology discipline and/or training certification.

Benefits:

• Health, Dental, & Vision
  • Dependent, Spousal and Domestic Partner coverage available
  • Up to $1000 Company HSA Contribution
  • Medical, Dependent Care and Limited FSA Accounts

• Income Protection and Replacement - 100% Company Paid
  • Short Term Disability
  • Long Term Disability
  • Life Insurance

• Cash accumulation and Work/Life balance
  • Up to 4% - 401(k) company match (immediate 100% vesting)
  • 10 Paid Holidays
  • Flexible PTO
  • 2 Weeks Parental Leave

What's in it for you:

• Be a part of a company that is changing the workplace
• Be a part of a fast-paced global team
• Twice a week, virtual fitness classes
• Women's Club
• Awesome New Hire Welcome Package

Please note that this position is 100% remote located in Salt lake City, Utah.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled

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