Technical Engineer Virtual Delivery
Compeer Financial

Job Info

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Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture!

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Position Overview:
This position serves as a technical contact in matters related virtual endpoint delivery, software and operations. Responsible for the installation, maintenance, security and administration of virtual endpoint images, systems, networks and applications in coordination with other team members. Maintains, installs and supports approved software and provides support and training to Business Technology team members. Responsible for testing and evaluating images to ensure a stable environment for all Team Members.

Essential Functions:

• Proactively maintains and upgrades system infrastructure, servers and other business technology systems and software.
• Implements technology solutions to enhance systems availability, security, and provides enhancements to operations.
• Performs system maintenance during scheduled maintenance windows. Implements approved RFC's (Request for Change) and collaborates with other Business Technology team members on deployment activities with the objective of reducing downtime, increasing performance, and optimizing business functions.
• Participate in regular meetings to provide status updates and report project roadblocks or issues.
• Participates in projects and initiatives at a high level within the technical operations area of Business Technology.
• Works with project teams, support team members, and other departments to make project decisions and execute change control plans.
• Provides on-call support and alert response in a rotation schedule.
• Resolves critical system outages and receives critical system down texts and resolves issues timely.
• Responds to and resolves team member issues escalated via ServiceNOW incident process.
• Monitors ServiceNOW ticket queues for open and unassigned incidents so that they may be worked to resolution.
• Works closely with Enterprise Technology Enablement team members to gather information and communicate issue status back to team members.
• Creates and updates knowledge articles to assist other Business Technology Team Members resolve issues.
• Partners with the Enterprise Security Group to proactively secure business technology assets and responds to security incidents.
• Participates in security risk assessments and consultant activities for maintaining systems and documenting policies to protect data from unauthorized users.
• Recommends systems and software to protect, monitor, report and resolve security violations.
• Evaluates infrastructure for hardware, software, and physical security risks and recommend solutions to minimize vulnerabilities.

Minimum Qualifications & Required Knowledge, Skills & Abilities:

• Bachelor's degree in computer science, information systems, business or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Minimum of 3 years of direct experience with multi-platform enterprise environments.
• Knowledge in Microsoft Server Technologies (including Azure, SharePoint, Active Directory, SQL Server, Exchange, SCCM and Windows Server Operating Systems).
• Knowledge with system hardware architectures such as Storage Area Networks, Hyperconverged Infrastructure Unified Computing environments.
• Knowledge with scripting languages such as Powershell, Ruby, Python as well as a familiarity with infrastructure automation platforms such as System Center Orchestrator.
• Knowledge of LAN/WAN Technologies.
• Strong organizational, decision making, and written/verbal communication skills. Presentation skills for one-on-one and/or group presentations.
• Ability to translate highly technical information into nontechnical terms.
• Understanding of the leading cloud infrastructure platforms such as MS Azure, Google Cloud and Amazon Web Services.
• Ability to create and maintain technical documentation of complex systems.
• Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
• Strong problem solving, decision making and organizational skills.

Who is Compeer Financial?
Compeer Financial exists to champion the hopes and dreams of rural America. By joining our team, you will help empower those in agriculture and rural communities to achieve their goals and expand their possibilities. We embrace business agility and innovative approaches to serving our clients and communities.

Why join our team?

• Amazing team members who are passionate about serving agriculture and rural America.
• Investment in our team members' education, growth and development.
• Engagement in our communities through giving back and volunteerism.
• Flexible, collaborative and dynamic work environment.
• Great benefits:
  • Medical, Dental, Vision insurance
  • 401K (3% Compeer contribution & up to an additional 6% match)
  • Paid time off (vacation, sick leave, holidays, volunteer time)

Find out why our team members choose Compeer Financial by watching this video.

How do I apply?
Qualified candidates, please apply online at www.compeer.com/careers.

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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