Systems Engineer Lead or Above

Columbus, Georgia

Posted in Financial Services
about 1 month ago

This job has expired.

Job Info

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

Summary of This Role

  • Great communication is key to being a successful Systems Engineer.

  • The ability to communicate complex information to technical and nontechnical users, including management is essential.

  • Maintaining and supporting technical infrastructure, hardware and system software.

  • Perform installation, configuration, and support of system software / hardware and provide end-user support.

  • Proactively ensure the highest levels of systems and infrastructure availability. In the event of a service interruption, provide high-level root-cause analysis and implement preventive measures.

  • Monitor existing systems to ensure structural integrity. Test application performance for potential bottlenecks and identify possible solutions and work with developers to implement those fixes.

  • Maintain security, backup and redundancy strategies.

  • Write and maintain custom scripts to increase system efficiency and lower the need for manual intervention.

  • Participate in the design of information and operational support systems.

  • Provide 2nd and 3rd level support for all Enterprise Applications supported by EAG.

  • Liaise with vendors and other IT personnel for problem resolution.

What Part Will You Play?

  • This role would be responsible for the growth and support of a host of applications within our Client facing area of responsibility.

  • They would be a guiding member of the Engineering teams lead engineers and set direction and focus for the applications under their purview.

  • Proven working experience in installing, configuring and troubleshooting Windows Server and UNIX / LINUX based environments.

  • Solid experience in the administration and performance tuning of application technologies (i.e., Tomcat, IIS, Apache, Websphere among others)

  • Solid Cloud experience such as AWS and Azure.

  • Experience with virtualization and containerization (i.e., VMware and Docker).

  • Experience with monitoring systems and infrastructure.

  • Solid networking knowledge (TCP/IP and F5)

  • Partners and consults with the business and technology teams to develop basic to complex code for internal and external client software solutions. Provides expert advice for the design, creation and delivery of routine to complex program specifications for code development and support on multiple, complex projects and issues with an in-depth understanding of the application and/or area as it relates to assigned projects and provides advice on how functional areas interact.

  • Uses experience to take insightful and logical corrective measures for complex deficiencies and forwards systemic proposals to leadership.

  • Provides expert advice/guidance to all levels for application documentation, procedures, methodologies and standards. Applies in-depth knowledge of testing and validation for basic to complex code changes.

  • Provides advice to leadership on the design, development and enforcement of business/infrastructure application standards to include the associated controls, procedures and monitoring to ensure compliance and accuracy of data.

  • Develops, administers and recommends billable hours and resource estimates on complex initiatives, projects and issues.

  • Assists with on-the-job training and provides in-depth expertise and advice to developers.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree

  • Relevant Experience or Degree in: Degree in a related field and/or the equivalent in training and experience

  • Typically Minimum 6 Years Relevant Exp

  • System design and development in a client server environment

Preferred Qualifications

  • AWS Administrator, Architect, and/or Cloud Practitioner.

  • Bachelor's Degree

  • Computer Science, Mathematics, Information Systems or Engineering

  • Typically Minimum 6 Years Relevant Exp

  • Experience in an analytical, research, or project management environment in the credit card or software industry; programming experience with .Net development, including C# and C++

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).

  • Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.

  • Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

  • .Net - C/C++,SQL, Java

  • Lotus Notes - Lotus Notes Designer, Lotus Notes Scripting

  • Web Application Technology - Atlassian JIRA, Maven, Groovy Scripts, Javascripts, JQuery, Subversion, Collabnet, VisualSVN

Not Ready to Apply? Join Our Talent Community!!

US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.

This job has expired.

New post from our employment blog

New Post
3 Thoughts on How to Dress (and get ready) for a Job Interview

3 Thoughts on How to Dress (and get ready) for a Job Interview

Ok, you have made it to an interview! Now that you have made it, a question you should ask yourself is “What should I wear?”. 

Read full blog post
Share this job with the community

Click a community link below, and then social share the Systems Engineer Lead or Above job.

African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo