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At Bell Techlogix, employees are key to our growing success. We are always looking for driven, smart, and dedicated professionals to add to our award-winning team. We strive to create an inclusive and collaborative workplace where our employees feel valued and have opportunities for career growth. Bell Techlogix offers various training and development programs to help you advance in your career within our company.
Bell Techlogix is a Certified Great Place to Work and is recognized as a Diversity Employer.
The Field Services Supervisor manages a team in hardware and software ticket resolutions, PC swaps, and equipment deployments, and asset management to support the client's end-users. More importantly overseeing and delivering a world-class deskside experience to our client's end-users. The ideal candidate will understand customer issues, communicate succinctly and accurately to internal stakeholders, and follow through within the IT Support team. To be a successful Supervisor, she/he must not only maintain strong and trusting relationships with customers but also have solid support from their staff to ensure Key Performance Indicators (KPIs) of productivity, customer satisfaction, quality, and profitability are met.
Essential Functions:
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