Student Services Coordinator
Indiana University

Job Info

---

Department

ESKENAZI SCHOOL OF ART ARCH + (BL-SOAD-IUBLA)

Job Summary

Department-Specific Responsibilities

• Focuses on Graduate Studies.
• Manages the application process in WebAdmit; reviews applications for completeness; contacts applicants for missing documents and resolves any discrepancies; verifies payment of application fees; serves as contact person for graduate program applicants. Manages online portfolio platform for internal application review.
• Gathers and analyzes data and information generated by graduate student recruiting; verifies accuracy and resolves any discrepancies or problems. Prepares records/compiles reports of program activities for faculty and school leadership.
• Develops, monitors, and oversees files and complex databases for all applicants, current grad students and matriculated students; ensures data is accurate, complete, and up-to-date.
• Maintains confidential files; sorts, forwards, and distributes all mail and emails related to graduate studies.
• Responds to inquiries from outside the school; answers questions regarding school's policies and procedures or refers to appropriate office.
• Serves as liaison with colleagues in the College's Graduate Office, University Graduate School, and Office of International Services.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student organizations or departmental needs.
• May provide guidance to other Student Services Coordinators.

Qualifications

EDUCATION

Required

• High school diploma or GED.

WORK EXPERIENCE

Required

• 2 years in an office environment, higher education, or a related field.

Preferred

• Experience administrating a graduate degree program; including application processing, enrollment tracking, and degree conferral.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Demonstrated ability to maintain confidential information.
• Demonstrated customer service skills.
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency.

Preferred

• Experience with SlideRoom.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$31,200.00 - $42,952.00

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

This job has expired.