Student Affairs Case Manager
Current Madison College employees must apply to the internal career site by logging into Workday
Job Posting Date:
March 13, 2024
Application Deadline:
Salary Information:
$58,975 - $73,713
Department:
Dean of Students Office
Job Description:
Madison College is hiring a full-time Student Affairs Case Manager. This position provides support to the core functions of the Dean of Students Office (DOSO), including Student Concerns & Complaints, Student Conduct, Harassment-Discrimination, Title IX & Sexual Misconduct, and Behavioral Intervention. This position is one point of contact for initial assessment and case management for the array of assigned student-related issues referred to the Dean of Students Office. The Student Affairs Case Manager also provides consultation, guidance, and assistance with training for employees working with students of concern and/or who are in crisis by triaging and assessing student behavioral issues and/or concerns and making appropriate referrals to campus and community resources.
This position assists with coordinating and implementing a wide variety of activities/projects of a highly confidential nature using discrete and independent judgment while knowing when to seek clarification. The individual in this position will contribute to multiple concurrent projects, support internal operations and projects, and organize, create, and maintain upkeep of organizational tools to implement and manage efficient workflow in the Dean of Students Office.
This position requires strong organizational, technical, and conflict management skills, the ability to work independently and interact with all levels of the college's diverse internal and external community, and the ability to maintain strict confidentiality and handle information with tact and diplomacy.
Madison College's dedication to promoting equity, inclusion and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College-it is the foundation of what we are striving to do. Come be part of our great team!
REQUIRED DOCUMENTS (3)
1. Cover letter
2. Resume
3. Response to supplemental questions
As a requirement of this application, please submit a MS Word or PDF document answering the following two supplementary essay questions below. Limit your answers to no more than two pages total.
*Failure to include documents by the first consideration date will result in the disqualification of your application.
Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).
This position will be opened until filled, with a first review date of April 14, 2024, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.
Responsibilities include:
Intake, Assessment, and Case Management: Assesses and responds to student concerns and complaints against a college system, process, department, student, and/or employee by analyzing and prioritizing cases, issuing interim actions, consulting, and providing recommendations to the Dean of Students and/or designee. Manages assigned cases from intake to resolution.
General Office/Operations Support:
Education Programming and Training:
Policy, Procedure and Process Improvement:
Knowledge, Skills & Abilities:
Minimum Qualifications:
Bachelor's Degree from an accredited college or university in a field related to area of assignment or an equivalent combination of education and experience necessary to perform the essential responsibilities of the assigned position.
AND
Two years (4,000 hours) of progressively responsible professional experience in the area of assignment.
Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
If you are experiencing application issues, please contact us at the HR email HR@madisoncollege.edu or HR hotline (608) 246-6900.
To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.
Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221
To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Student-Conduct-Case-Manager_R0004987
About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.
Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.
Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about
As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.
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