Strategic Account Manager
Elevance Health

Job Info

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Description

Strategic Account Manager

Location: This position will work a hybrid model (remote and office). The ideal candidate must live within 50 miles of the Elevance Health Pulse Point location in Manchester, NH.

The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates.

How you will make an impact:

• Achieves retention and growth targets through expert execution of sales process.
  
• Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.
  
• Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
  
• Develops strategic business plans to address broker and/or client needs.
  
• Conducts broker/agency education on pertinent topics.
  
• Acts as primary customer contact.
  
• Coordinates with internal partners to meet and exceed client expectations.
  
• Drives opportunities for additional growth and product sales.
  
• Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.
  
• Provides consultative and strategic sales knowledge to Individual, Small and/or Large Groups with a solid understanding of client and company objectives.
  
• Acts as a resource to team members and may assist with on-boarding of new sales associates.
  

Minimum Requirements

• Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.
  
• Sales license is required to be obtained and appointed within 60 days of hire.
  

Preferred Skills, Experience, and Capabilities

• Experience working in the managed care/healthcare insurance industry is preferred.
  
• Experience interacting confidently with key stakeholders, as a subject matter expert, and comfortable with influencing decision-making preferred.
  
• Excellent written, oral, presentation, and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties highly preferred.
  
• Proven ability to resolve complex issues in a fast-paced and high-demand environment is strongly preferred.
  
• Proficient with Microsoft Office products, MS Teams, and Salesforce highly preferred.
  
• Experience with office tools, cloud-based software, social media & collaboration tools are strongly preferred.
  

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.

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