Strategic Account Manager
Cradlepoint

Job Info

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Overview

This is a Remote Opportunity in TN or NC

Cradlepoint - a part of Ericsson - was born in Boise and built for wireless. We are a team of authentic, hard-working, and innovative people driven by a shared vision toConnect Beyond the limits of wired networks. We help customers - big and small, across industries and around the world - utilize LTE and 5G cellular technology to connect people, places, and things, anywhere.We're at the forefront of the Wireless WAN and 5G - the next big waves in networking - and we remain as hungry and humble as the day we started. If you're hungry to be part of something big, come join us.
Responsibilities

How Will You Contribute to the Company?

The Strategic Account Manager maintains and expands relationships with strategically important named accounts. Assigned to a set number of accounts, the Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products and services to assigned accounts while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company.

What Will You Do?

• Establish productive, professional relationships with key personnel in assigned customer accounts
• Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period
• Proactively assess, clarifies, and validates customer needs on an ongoing basis
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Achieve assigned sales quota in designated strategic accounts
• Meet assigned expectations for profitability
• Achieve strategic customer objectives defined by company management
• Complete strategic customer account plans that meet company standards
• Maintain high customer satisfaction ratings that meet company standards
• Complete required training and development objectives within the assigned time frame
• Maintain a 12-24-month view of the sales leads pipeline with appropriate actions to maximize long-term revenue growth, while simultaneously accomplishing mission-critical objectives
• Strategic Account-based targeting of new large enterprise end-user accounts selling both direct and via our channel partner relationships
• Strategic Account-based targeting of existing large enterprise end-user customers of CP selling both direct and via our channel partner relationships
• Strategic Account-based management of existing and targeting of System Integrators and Strategic partner targets
• Willingness to work with international teams in multiple time zones, frequent international and domestic travel
• Development and maintenance of the company's image and reputation in the marketplace

Qualifications

Minimum Qualifications:

• Bachelor's degree supported by ten (10+) years of demonstrated team management and real sales experience
• Relevant and strong experience and knowledge in the IT Security and/or Networking market
• Experience in a complex sales environment, managing large and demanding customer accounts
• Confident self-starter with integrity and accountability
• Expertise in implementing and successfully driving an indirect channel sales model in addition to direct sales
• Highly competitive, and entrepreneurial individual with a desire to tackle challenging opportunities
• A passion for winning, a strong aptitude for business strategy, and excellent collaboration skills
• Outstanding oral and written communication skills
• Strong negotiation and managerial/leadership skills
• Exceptional skills in hiring, training, and motivating salespeople
• Decisive problem-solving ability and capability to assess people and situations with accuracy
• Ability to deliver a clear and compelling value proposition to customers/partners
• Ability to thrive in a fast-paced, start-up, team-oriented environment
• Demonstrated leadership behaviors
• Must currently reside in the respecitve territory

Bonus Points:

• Located in Tenessee
• Exemplary track record of consistent achievement in a start-up experience

Note: Did you know that women and other marginalized groups often hold back on applying to jobs if they don't meet 100% of all listed requirements? We don't want you to hold back! If you don't check every single box above but still feel like you could successfully do the work, we encourage you to apply! We'd love to connect and see how you could add to our team.

Why Cradlepoint?

At Cradlepoint, we celebrate & support the unique contributions of our vibrant, global employee base. We know that our differences of perspective inspire creativity and drive innovation. Our culture is based on a set of shared values designed to unite and enable our community to thrive.

At Cradlepoint, we are hungry & humble. Our values drive everything we do.

• Respect: we seek to understand, value all perspectives and celebrate our differences.
• Integrity: we take ownership and accountability and do the right thing - even when it's hard.
• Perseverance: we accept and embrace change and have a passion to win.
• Professionalism: we build trust by delivering on our promises and working collaboratively to hold each other accountable.

Our focus areas define how we work:

• Cooperation & Collaboration: we are one team.
• Courageous, Fact-based Decisions: be a curious learner and ask questions.
• Execute with Speed: empower employees and guide.
• Speak-up environment: dare to disagree.
• Empathy & Humanness: care for each other and support work life balance.

We are creating the future of global connectivity & building the new network for the new enterprise. Come join us. You belong here.

Compensation and Benefits at Cradlepoint

At Cradlepoint, we know that our people are the key to our success. We offer a competitive compensation and benefits package to help with your individual needs and goals.

Your Pay:

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

Your pay also includes the opportunity for monthly sales incentives. Actual payouts are dependent upon the attainment of agreed to revenue goals and objectives as determined by Cradlepoint's management team.

Your Health:

Cradlepoint offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Cradlepoint also offers subsidized dental and vision coverage.

Your Financial Security:

We invest in both your short and long-term financial wellbeing. Cradlepoint's 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.

Your Time:

Your work-life balance is important to us. Cradlepoint provides generous paid time off, including: 15 days of Flexible Time Off (FTO), four paid quarterly well-being days, and 11 paid annual holidays (includes nine company holidays and up to two floating holidays). Please note that an employee's FTO balance and floating holidays may be prorated in the first year, based on start date. Cradlepoint also offers paid maternity-leave benefits and six weeks 100% paid family leave for all employees.

Additional Benefits:

Cradlepoint offers other company-paid benefits such as a comprehensive Employee Assistance Program, a free Headspace membership, LinkedIn Learning access, Talkspace mobile therapy, and volunteer paid time off.

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Cradlepoint's Diversity, Equity, Inclusion, and Belonging mission is to create an inclusive work environment where all employees' differences are celebrated, their thoughts matter, and everyone feels safe to bring their authentic selves to work. We're proud to be an equal opportunity employer and aim to attract, develop, and engage top talent from a diverse candidate pool. It is our policy and commitment to provide equal opportunity employment for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

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