Staffing Supervisor
Help At Home

Chicago, Illinois

Posted in Health and Safety

Job Info

Help at Home is hiring a Staffing Supervisor!

We offer weekly pay!

Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training

The main focus of this position is to coordinate care services with referral sources, clients, and employees to ensure quality service delivery to all of our clients. This coordination occurs through the constant supervision of employees, assessments with clients, and ongoing communication with referral sources. The individual in this role must have frequent availability for caseload-related crises.


Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.


  • Coordinating quality service delivery for new and current clients through professional interaction with referral sources.
  • Supervising assigned field staff to ensure quality service delivery.
  • Maintaining assigned client and employee files and all related paperwork.
  • Monitoring scheduling of and conducting client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training.
  • Proactively communicating scheduling and changes with clients, employees, referral sources, Team Leads, managers, and Branch Managers.
  • Supporting Branch Managers, as needed, through On-Call support and changes in office responsibilities.

Minimum Qualifications
  • High school diploma or GED
  • Valid driver's license
  • Access to insured and reliable transportation
  • Basic computer literacy skills
  • Supervisory experience
  • Previous experience working with the elderly and/or disabled, or must display a compassionate attitude for that constituent
  • Availability to be On-Call

Staffing Supervisors must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

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