Sr Implementation Manager - REMOTE
Beacon Hill Staffing Group, LLC

Job Info

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Position Summary:

Using a consultative approach, you will onboard our largest employers, develop an optimal plan design to meet their business need, create and maintain a formal implementation plan, and deliver on quality execution and employer satisfaction.

Responsibilities:

Manage high profile partner clients through successful implementation including various complex integration components such as file sharing, file mapping and other components that will leverage the Partner Services Integration Team.

Lead on-boarding process for our largest employers, which includes presenting the options and working with your assigned employers to select the best plan design and product set up to meet their needs, articulate the implications and customer experience of their go forward design, and conduct training on use of the product.

Demonstrate and present how our HSA/FSA/HRA products will function within the chosen plan design/configuration. Has a strong command of all product offerings, including complex integration components.

Anticipate, address, and develop solutions for concerns or challenges that an employer may face, leverage internal SMEs where needed to drive and deliver on quality execution

Be accountable for overall employer on-boarding success, ensure your employers have a positive experience, are engaged and satisfied with our product and services and are poised to expand their engagement with HSA Bank

Manages implementation by developing and maintaining a detailed project plan for each assigned employer, with sign off by the partner at onset, throughout various components and upon completion.

Qualifications:

Excellent interpersonal, negotiation, and relationship-building skills. You will serve as the face of HSA Bank to our newest and largest employers so you will be nurturing relationships with our stakeholders.

Exceptional verbal and written communication skills. Our employers are diverse, and you are able to communicate and translate information to audiences at all levels.

Experience in project management (preferred).

3-5 years' experience in customer service, preferably with experience in CDH products (HSA,
FSA, and HRA).

High School Diploma required; Bachelor's degree preferred.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future™

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