Specialist, Product Operations - Shops @ The Galleria
Old Navy


Job Info


About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

As a Specialist, Product Operations, you’re responsible for supporting our management team by performing functional tasks as assigned (e.g.: leading shipment, stockroom organization, markdowns, signage). You will act as a mentor and role model to Leads & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met.

What you'll do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Serve as a role model to achieve priorities in store with the customer as the primary focus.
  • Enhance customer experience by using all omni channel offerings.
  • Take action based upon direction from the Sales & Service Leader and collaborate effectively with employees.
  • Support Sales& Service Leader duties during non-peak hours.
  • Lead and manage execution of assigned specialized functional area- merchandising or product operations.
  • Be accountable to personal goals which contribute to overall store goals and results.

Who you are

  • A current or previous retail employee with 6 or more months of experience.
  • Work well under pressure and thrive in a fast-paced environment.
  • Determined to lead and inspire others to learn and grow through coaching and mentoring.
  • Able to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
  • Ability to travel as required.

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.



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