Specialist II, Mail Room
Resurgent Capital Services

Greenville, South Carolina

Posted in Financial Services


This job has expired.

Job Info


Building Bridges, Moving Ahead
Work hard. Play hard. Breathe Easy. That's a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home.

Summary:

The Document Specialist II uses their process knowledge to complete incoming mail sort, mortgage, legal, and bankruptcy mail sort and scanning of incoming documents and checks. They are also responsible for performing other mail services, such as mail pick up, loan mod entry, electronic customer service sort, indexing documents and pulling/shelving files.

Responsibilities:

  • Execute incoming mail sort processes
  • Execute various scanning processes
  • Execute Outgoing USPS Mail process
  • Execute Affidavits process
  • Execute Customer Service electronic sort process
  • Execute various indexing processes
  • Audit work for completeness prior to scanning and indexing
  • Responsible for the pick-up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations
  • Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock
  • File/Shelve documents

Qualifications/Skills:
  • 6 months of experience as an ICP I and proficiency established
  • Ability to work in a detail oriented, time sensitive environment
  • Strong time management skills
  • Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards
  • Ability to handle confidential material in a professional, ethical manner
  • Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone and by email
  • Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM
  • Ability to review documents for long periods of time and recognize errors

Educational Requirements:
  • High school diploma, college preferred but not required
  • Some college or equivalent work experience desired
  • Basic computer skills with the ability to navigate efficiently

Resurgent is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!


This job has expired.

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