Software Engineer
PayPal Inc.

Job Info

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At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
What you need to know about the role-
Our Payments Partner Experience team is looking for a strong and well-rounded engineer with an investigative mind, great troubleshooting/debugging skills and strong customer focus. The ideal candidate will have great analytical and problem-solving skills, in depth knowledge on latest technologies, sense of ownership of the application stack, and ability to self-learn.

Meet our team:
Take your technical skills to the next level with the Payments Partner Experience team at PayPal. This team is responsible for responding and solving any backend and partner critical production issues.

Job Description:

Your way to impact:

• Triage and Resolve issues with very little help or direction and show command and expertise in various PayPal products.
• Communicate effectively and demonstrate resourcefulness and ability in accessing impacts and facilitating faster resolution to delight customers.
• Provide valuable Issue Intelligence for the major issues: By Identifying applications, monitoring, process, and product gaps and propose [short-term] implement solutions to address them. Drive long term solutions with technology/product teams when appropriate.
• Be proactive in suggesting permanent solutions for various site related issues.
• Identify opportunities for engineer productivity improvements or directions and evangelize them successfully.
• Work well within a team and contribute effectively to the success of those that you interact with regularly.

Your day to day:

• Triage and troubleshoot issues for PayPal products and applications on the live site.
• Work with product development teams and various business groups to prioritize, identify and develop reliability and supportability improvements.
• Work with Site Operation, Command Center, Partner and technical teams to address sites issues.

What do you need to bring:

• Excellent problem-solving skills
• Experience in developing, troubleshooting/debugging complex multi-tier applications
• Experience in operational detection/monitoring activities and exposure to P0/P1 incident management activities
• Work with product development teams and various business groups to prioritize, identify and develop reliability and supportability improvements.
• Interact and participate with the various PD organizations in forums such as conferences and workshop.
• 2+ years of software development experience in Java
• Experience with SQL, Tableau, Unix/Linux, Git, Jira, Service Now
• Scripting languages (Shell, Perl, Python, Javascript) a plus
• Strong verbal and written communication skills

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Additional Job Description:

Subsidiary:
PayPal

Travel Percent:
0

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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