Posted in Call Centre and Customer Service
BASIC FUNCTION AND RESPONSIBILITY
Provide direct social work services including assessing and accessing resources to facilitate movement through the continuum of care to patients and their families, particularly by assisting patients with applications for entitlement and categorical programs. Participate in and provide the social work perspective to interdisciplinary activities, including assisting in discharge planning with clinical social workers. This position will be primarily at Downtown Campus. Initial orientation and training will take place at Main Campus - 200 Hawkins Drive.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Develops and implements plan of care, responsive to patient/family concerns, health care status, available resources and age specific problems.
• Conducts daily triaging of program referrals.
• Performs social work financial assessments with patient and/or family involvement.
• Adjusts the plan specific to age- and diagnosis-related issues.
• Helps patient/family identify their financial resources, and provides benefit assistance services responsive to identified problems.
• Demonstrates knowledge of entitlement and categorical programs resources for age and diagnosis related issues.
• Communicates with resources and agencies regarding patient status and progress.
• Demonstrates respect for all members of the University community in the course of performing duties and in response to administrators, supervisors, coworkers, and customers.
In addition to the duties and responsibilities noted above, the position description must include statements from UI Health Care Core Values (WECARE) for Health Care positions or Universal Competencies for all other positions.
SUPERVISION RECEIVED
Supervision is received from a Social Worker III or other designated official.
SUPERVISION EXERCISED
Functional supervision is exercised over support staff.
QUALIFICATIONS
• 6 months-1 year of clinical social work experience
• Excellent written and verbal communication skills
• Related experience in Medicaid/TXIX programs, disability determination, or Social Security disability including identifying and navigating financial resources, including insurance coverage options, changes related to the federal and state health programs, and the disability process.
Application Process
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
• Resume
• Cover Letter
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Emilio Villagrana or emilio-villagrana@uiowa.edu
Additional Information
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