ServiceNow Senior Developer/Tech Lead
ECS Corporate Services

Job Info

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ECS is a federal contractor. As such, we are subject an Executive Order requiring all employees of federal contractors to be fully vaccinated for COVID-19 by January 4th, 2022. Therefore, by applying for this position, you understand that you will be required to verify that you have been, or will be, fully vaccinated by January 4th, 2022, or to verify that you cannot be vaccinated due to a legally recognized exception to the vaccine mandate set forth in the Executive Order.

Note: An individual is not considered to be fully vaccinated until two weeks after receiving the second vaccine dosage in a vaccine regimen involving two vaccines.

The above does not apply to personnel applying to United States Postal Service positions, however, as an ECS employee you will be required to complete the ECS COVID-19 survey to be compliant with Executive Order 14024.

ECS is seeking a ServiceNow Senior Developer/Tech Lead to work in our Colorado Springs, CO office.

Job Description:
We are currently seeking a strong ServiceNow technical lead/senior developer that will lead end to end ServiceNow implementation project and delivery goals for an onsite classified network in Colorado Springs, Colorado. This technical resource will leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Also as a technical resource you will be required to organize and prioritize the development teams efforts, interface with clients and management, work with client to access current state processes and tools and provide expert-level support and technical mentoring to internal and external stakeholders.

Required Skills:

• Must be a US Citizen
• Bachelor's degree in CIS, Computer Science or equivalent
• Must possess active Secret DOD security clearance, TS/SCI preferred
• Must have a Sec+ certificate or equivalent
• 3+ years; ServiceNow Technical Lead experience
• 5+ years; ServiceNow development experience in ITSM, ITOM, SAM, ITBM and/or equivalent
• ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification
• Deep functional and technical knowledge of the ServiceNow configuration and implementation
• Success as Lead Consultant in 3 or more end to end ServiceNow implementation projects
• Knowledge of JavaScript or similar scripting language
• Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working directly with customers and clients
• Experience building and coding Configuration Management Databases (CMDB)
• Knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services
• Knowledge of remote administration via SSH, SNMP, WMI or PowerShell
• Knowledge of systems and network performance and availability monitoring and analysis as well as configuration management

Desired Skills:

• ServiceNow knowledge and/or certifications in two or more applications (ITSM, ITBM, ITOM, GRC, SecOps, SAM or HR), preferably ITSM and ITOM experience at a minimum
• Broad experience across ServiceNow platform
• ITILv3 or ITILv4 fundamentals certification

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

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