Service Manager

Chicago, Illinois

Posted in Retail
about 1 month ago

This job has expired.

Job Info

Service Manager (20034723)


Food served fast doesn't have to be a typical
fast food experience. Chipotle has always done things differently, both in and
out of our restaurants. We're changing the face of fast food, starting
conversations, and directly supporting efforts to shift the future of farming
and food. We hope you'll join us as we continue to learn, evolve, and shape
what comes next on our mission to make better food accessible to everyone.


As Service Manager,
you'll be responsible for maintaining a positive customer experience by
ensuring that safe, quality food is prepared and served; and that the
restaurant crew is well trained and provides excellent service. You'll maintain
a clean, organized line with properly functioning line equipment. You'll be on
your feet working while clocked in, unless on break. If you're not busy, you'll
evaluate what other tasks need to be completed, and assist others with those
tasks. At
Chipotle, you'll join a team that's committed to Cultivating A Better World. If
this sounds like something you'd like to be a part of, we'd love to meet you!
See more details below and apply today.


In addition to
following Chipotle's policies and procedures, principal responsibilities
include, but are not limited to, the following:

Food Quality
⢠Making sure great
tasting, high quality food is served

⢠Resolving food
quality issues

⢠Managing food
safety which includes: Ensuring hand washing and glove changes, monitoring time
and temperature on the line, monitoring secondary shelf lives, and enforcing
the Daily Food Safety Checklist and food safety policies and procedures
Customer Interaction
⢠Resolving customer incidents and working to ensure positive customer

Team Management
⢠Managing crew
breaks, shift changes, shift meetings, and line schedules

⢠Developing and
cross-training all front of house Crew. Assisting with Crew performance reviews
and the resolution of performance issues

⢠Training and developing
future Service Managers

⢠Assisting with
miscellaneous office administration duties such as banking, cash handling
policies and responsibilities, and office paperwork

⢠Overseeing office
equipment and making sure office supplies are ordered as necessary

⢠Ensuring the
proper quantity of supplies are available as needed

back of house computers and POS system

⢠Ensuring the line
and reach-in cooler are organized and clean

⢠Managing daily and
weekly cleaning of the line, dining room, restrooms, and patio

⢠Assisting with the
execution of marketing promotions


⢠Chipotle Crew
member and/or Kitchen Manager experience

⢠Ability to
understand and articulate Chipotle's Food With Integrity philosophy

⢠Knowledge and
experience of cash handling policies and procedures

⢠Knowledge of Food
Safety and health department matters

⢠Prior office
paperwork management experience

⢠Ability to speak,
write, read, and understand the primary language(s) of the work location

⢠A high school


Chipotle Mexican Grill, Inc.
(NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked,
real food with wholesome ingredients without artificial colors, flavors or
preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the
United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its
size that owns and operates all its restaurants. With more than 83,000
employees passionate about providing a great guest experience, Chipotle is a
longtime leader and innovator in the food industry. Chipotle is committed to
making its food more accessible to everyone while continuing to be a brand with
a demonstrated purpose as it leads the way in digital, technology and
sustainable business practices. Steve Ells,
founder and executive chairman, first opened Chipotle with a single restaurant
in Denver, Colorado in 1993. For more
information or to place an order online, visit WWW.CHIPOTLE.COM.

Primary Location: Illinois - Chicago - 0156 - Division-(00156)

Work Location:
0156 - Division-(00156)
1166 N. State
Chicago 60610

This job has expired.

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