Service Fusion is adding Implementation Managers to our Customer Success Team. Our Customer Success Team is a brilliant group of high-energy owners who are the first face our newest clients see. They shepherd clients through their onboarding journey with Service Fusion and set up clients for long-term success on our platform.
You are talented, technically savvy and enthusiastic with great people skills. You thrive in dynamic and challenging environments with patience and a common-sense approach. You are focused and results-oriented, and you wake up every day thinking about how to improve so that your customers can be more successful.
Founded in 2014, Service Fusion, now an EverCommerce company, serves nearly 4,000 field service contractors in over 20 residential and commercial service verticals with mission-critical business management software. While the largest segments of the customer base are HVAC, plumbing, electrical, and appliance repair contractors, our target customer is "anyone in a truck who comes to your home or business to perform a service." Service Fusion allows such contractors to operate their business from anywhere with enterprise-level features at a small business price.
EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost savings.
We have a casual, results-oriented tech culture, and we offer endless opportunities for team players who take pride and ownership in their work and get things done.
We are housed in a 20K square foot, open floor plan office in Irving, TX, and we even have our own game room. We're a short car ride from downtown Dallas, a shorter car ride to Las Colinas, and an even shorter car ride to DFW Airport.We are ideally looking for someone to be in the DFW area.
Due to COVID-19, our teams are working remotely for the foreseeable future. Our ideal candidate will already be local to the DFW Metroplex, and open to commuting to our office in Irving.
Manage onboarding of new clients, including: