ADP is hiring a Service Coach.
Well, this may be the role for you. Ready to make your mark?
In this role, you will assist our associates by enhancing their strengths and improving their job skills. This position partners with Enterprise Learning to support the new hire training experience and continuous learning. They serve as mentors, eager to support the practical application of our products, tools and resources. In addition, this role supports leadership by ensuring associates are coached and developed to apply learning in an effort to improve associate productivity.
The nature of what you do every day will not change - your #1 goal is to help associates learn the skills needed to be successful at servicing our clients. Still, every day will be different because the questions you receive will vary, as will how you go about guiding associates. You will be empowered to use creative approaches to applying learning such as gamification, practice scenarios, and hands on support.
To be successful in this role, you have a way with associates that builds rapport, establishes trust, and shines with professionalism. You exude confidence in your knowledge and patience while upskilling others. Your communication style, whether verbal or written, is clear and easy for our associates to understand and take action on. A fast paced environment with potential for change should excite you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
TO SUCCEED IN THIS ROLE: Requirements
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.