Senior Project Applications Engineer
Mitsubishi Electric Power Products, Inc.

Job Info

Position Summary

Plan, organize and manage proposals, technical information, submittals, orders and customer communications for national accounts business and engineered solutions business. Serve as primary contact between customer and Uninterruptible Power Services Division (UPSD) from the proposal process through delivery of equipment. Participate in contract and price negotiations.
Essential Functions

  • Review RFQ information and collaborate with customers, vendors and internal departments to prepare quotations that include specification compliance, pricing, Bill of Materials, cost of ownership documentation, drawings, scope of works and procedures.
  • Participate in contract and price negotiations with customers. Manage contract terms and pricing to achieve the division's sales plan.
  • Develop and maintain national account customer relationships. Support domestic customers with their international requirements. Identify business opportunities with new and existing customers within the National Account market.
  • Develop, maintain and monitor project plans specifying goals, scheduling, resource allocation, risk identification and contingency plans. Ensure customer commitments are met and project costs remain within budget.
  • Provide technical application engineering support for internal and external customers.
  • Provide technical support to other departments for onsite services as needed.
  • Independently represent MEPPI in technical meetings, site walkthroughs, seminars and presentations to promote UPSD products.
  • Independently provide technical training for UPSD sales channel.
  • Track and communicate project status, technical requirements and customer information. Ensure order and customer documentation is stored and transferred according to the MEPPI quality system.
  • Identify and recommend proper application of UPSD products for customer solutions.
  • Create, present and review electrical, schematic, system and mechanical drawings.
  • Develop written and verbal communications to describe and promote UPSD products.
  • Work with management team and internal departments to identify and minimize MEPPI risk and exposure on customer and vendor orders.
  • Work with internal departments to evaluate and mitigate order costs.
  • Mentor other Project Application Engineers on technical support, pricing strategy and training.
  • Oversee factory witness tests, create and manage agenda, and perform lead role in customer communication.
  • Identify and suggest cost improvements and new product opportunities.
  • Bachelor's degree in Electrical Engineering with minimum 7 years' experience with applications engineering and/or outside technical sales experience in power quality/distribution, or equivalent education and experience.
  • Advanced knowledge of UPS or other power quality equipment, batteries and/or UPS and distribution switchgear.
  • Ability to read, understand and create technical drawings and material.
  • Advanced interpersonal, communication and presentation skills required to communicate with customers, employees and suppliers.
  • Advanced analytical and problems solving skills.
  • Advanced computer skills, with emphasis on Microsoft Office products, CAD software and ERP business systems.

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