Senior Product Manager, Mobile Engagement (REMOTE)
Gamestop, Inc.

Job Info

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Description:

Senior Product Manager, Mobile Engagement

Description

At GameStop we value ideas over status quo and innovation over structure. The Mobile team is responsible for the end-to-end experience for customers shopping on the Apps. You will work closely with the Engage teams to keep customers engaged on the mobile platform.

What You Will Do

• Build a roadmap based on data, industry trends and customer feedback.
• Own strategy and roadmap for Push Notifications and the mobile app experience for our PowerUp Rewards Members.
• Create useful and timely mobile communication for customers around their order and upcoming sales.
• Surface trade-offs to leadership based on time to execute and technical complexities.
• Stay ahead of mobile trends and best practices, particularly as they relate to engagement experiences (push notifications, rewards redemptions, and communication).
• Partner with and support our user research team to help uncover opportunities to better serve our customers.
• Identify key input and output metrics which will inform how you measure and monitor your product's performance.
• Confidently navigate knowns and unknowns leveraging data (qualitative and quantitative), your experience, and instincts to guide your efforts in creating a phenomenal customer experience.
• Work closely with your fellow product leads to develop a cohesive experience across all platforms.

What You Will Need

• 5-7 years product experience in an Agile development environment.
• Mobile eCommerce or B2C product experience.
• Strong cross-functional collaborative execution style.
• Have a passion for all things mobile and believe wholeheartedly in the potential of mobile commerce.
• Ability to focus on execution, balanced with a curious forward-thinking mindset.
• Excellent analytical skills with demonstrated ability of turning data insights into product improvements and new experiences.
• Ability to partner and influence stakeholders without direct authority.
• Self-starter who thrives in a fast-paced environment, deals well with ambiguity, and focuses on driving impact.

 

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