Senior Manager, Technology Operations - Cross Bord...
Walmart

Job Info

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What you'll do at

Position Summary...

What you'll do...

Walmart is seeking a Sr. Manager Tech Ops, Global Supply Chain Strategy and Execution to join our growing and fast-paced eCommerce Marketplace team focusing on Seller Fulfilled Business. If you are passionate about an entrepreneurial role which has high relevance, visibility and impact as well as regular interactions with Walmart's top executives, then this might be the right opportunity for you! In this role, you will lead initiatives to design and build a highly nimble, fast, and cost-efficient domestic and out of country supply chain which will allow customers to get access to the Seller Fulfilled Marketplace selection at the fastest speeds while keeping the cost low for the sellers.

The Walmart US eCommerce Marketplace team builds products and services that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing selection. Excellence in the end-end shipping and delivery experience is the cornerstone of our promise to our sellers and buyers. In this role, you will collaborate across multiple teams including, Strategy, Product, Engineering, Operations, and other internal partners to negotiate, launch and manage fulfillment solutions that provide our sellers with a choice of affordable shipping solutions and for our buyers, a best-in-class delivery experience that includes pre and post purchase experience. You will apply a general management perspective and a data driven problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You'll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a dependable solution enabling them to win on our platform. This person will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across program management, operations, and product.

You'll sweep us off our feet if...

• You use data to drive decisions and outcomes.
• You obsess over your customers and develop solutions that delight them.
• You are an operator, skilled at negotiating and managing fulfillment and delivery service providers across both domestic and cross border ecomm business or supply chain and understand key metrics and actions that drive performance.
• You are skilled at engaging and communicating to senior executives across multiple domains, both internal and external
• You engage at a detailed level across key stakeholders including product, strategy, and engineering.
• You are comfortable dealing with ambiguity.
• You are organized, disciplined, and can manage multiple projects simultaneously.
• You are stimulated by challenges and are ready to engage at Fortune 1 scale.

You'll make an impact by...

• Creating business strategies - Develop roadmap for key business initiatives and advocate for solutions allowing sellers optimize delivery and post purchase experience on Walmart
• Operating - Negotiate, manage, and drive 3P and/or WM Fulfillment network to create the best delivery experience.
• Builder Mindset, Driving end to end ownership - Drive end-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions
• Working cross-functionally and across multiple geos - Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.
• Moving fast - Work in an agile and iterative team environment.
• Build and Develop Teams - Build, lead, and mentor a high performing team.

Qualifications

• Bachelor's degree in computer science, engineering, supply chain or related area and 6+ years' experience in partner negotiations, business operations, supply chain management or related area.
• Experience managing relationships with domestic and international carriers, USPS, general familiarity with postal laws, products and procedures commonly used in domestic fulfillment for marketplace sellers.
• 6+ years' experience building and leading large cross-functional teams.
• Master's degree in computer science, Engineering, Business Administration, Supply Chain or related area and 10+ years' experience as a Business GM, Program leadership, working on consumer-facing, large-scale, complex B2B/C products, across domestic and cross border supply chain.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process

About Walmart Ecommerce

We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily. We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work. With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here. Discover the impact you can make at careers.walmart.com.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .

The annual salary range for this position is $108,000.00-$216,000.00

Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include:

- Regional Pay Zone (RPZ) (based on location)

- Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...
10500 Ne 8th St, Bellevue, WA 98004, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

• On average, how long does it take to fill out an application?
  
  On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
  
  
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  Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
  
  
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