Senior Manager, Quality and Clinical Compliance -Cooley Dickinson Hospital - Hybrid
Cooley Dickinson Hospital (CDH)

Job Info

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Cooley Dickinson Health Care, an affiliate of Massachusetts General Hospital, is shaping the future of health care in the Pioneer Valley with new energy and purpose. In addition to our main campus in Northampton, MA (home of Cooley Dickinson Hospital), our network includes a growing number of specialists, primary care providers, rehabilitation, radiology, and lab locations in twelve towns throughout the Pioneer Valley as well as a VNA & Hospice division which provides home-based services.

The culture of Cooley Dickinson is as unique as the region we serve. Rich in historical significance and blessed with natural beauty, the Pioneer Valley is home to a diverse, educated, and creative population - people who value what we do and are proud of their community hospital. It's a pride shared by all of us at Cooley Dickinson, and reflected in our mission statement: To serve our patients and communities with outstanding, compassionate and personalized care.

The Opportunity

We are seeking a full-time Senior Manager of Quality and Clinical Compliance. This hybrid role will have 3-4 days on-site and 1-2 days remote from home weekly.

Our Senior Manager will be handling the daily activities of clinical compliance, quality performance and improvement within the organization. Partnering with a variety of teams to support the implementation and execution a robust and comprehensive quality and clinical compliance portfolio will be a primary responsibility for this role. Our Senior Manager will maintain sound organizational relationships and work well within a matrixed health care organization.

The role will have two focus areas:

Quality: Leads and directs all quality management performance activities. Partners with data and analytics teams to ensure reporting is timely and correct to all regulatory bodies. Advises in the creation of any needed dashboards around quality performance and improvement. Provides quality improvement plans and educates staff as appropriate.

Clinical Compliance: Completes compliance activities, ensuring adherence to standardized processes around tracer activity, site level preparedness activities, and measuring/monitoring compliance. Provides support for all regulatory visits (both expected and unexpected). Tracks institutional compliance and recommends areas of improvement. Provides clinical compliance activities including risk assessments, improvement plans, and partnering with local teams to improve or implement key regulations as needed.

Expectations for Remote Work

Due to the hybrid nature of the role, we ensure that our employees receive required technology and training to be proficient and independently productive in all job responsibilities regardless of work location. Employees are responsible for designating a workspace within the remote work location that is private, safe, ergonomic, and free from distractions for all hours worked.

Qualifications
The ideal candidate is a knowledgeable self-starter who is organized, proactive, and agile.

• Bachelor's Degree is required. A Master's degree in Nursing, Public Health, Business Administration, Public Administration, or Health Services Administration preferred.
• At least 5 years' experience in either quality and clinical compliance or both within a hospital including management is required. Clinical background preferred.

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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