Senior Manager Partner Success
PayPal Inc.

Job Info

---

Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

When applying for a job you are required to create an account, if you have already created an account - click Sign In.

Creating an account will allow you to follow the progress of your applications. Our system does have some requirements that will help us process your application, below are some guidelines for creation of your account:

• Provide full legal First Name/Family Name - this is important for us to ensure our future hires have the rightsystem set up.
• Please Capitalize first letter of your First and Last Name.
• Please avoid using fully capitalized text for your First and/or Last Name.
• NOTE: If your name is hyphenated or has multiple capitalization, please use the same format as your government ID.

Job Description Summary:
PayPal Inc
Job Description

Job Title:Partner Success Manager - Bill Pay
Area:Global Channel Partnerships
Reporting to:Director of Bill Pay Partners

Core Responsibility
With over 305 million active customer accounts globally, PayPal is the world's standard for online payments. The Partner Success team is responsible all-things operational to ensure each partner is set up for long-term success. Additionally, identifying opportunities to increase PayPal's products and services and adoption within North American and global digital economy.

At this time, the team is seeking a Partner Success Manager - Bill Pay to drive the management and business growth of new strategic partners in the bill payment space. PayPal is focused on developing its position in Bill Pay and is investing heavily to develop capabilities to position PayPal as the premier platform for Bill Pay partners. This is a is multi-dimensional strategy enabled through a market leading platform that has been developed from the ground-up to meet the current and future needs of Bill Pay partners. Leveraging the unique assets of PayPal Inc, including our branded wallets (PayPal, Venmo, PayPal Credit), Hyperwallet and our core payments platform, you will be leading the distribution of our capabilities into new payment contexts, securing new revenue growth for PayPal Inc.

This exciting role presents an opportunity to work in a dynamic and challenging environment, focused on driving operational and commercial outcomes within PayPal. You will have the support you need to be successful, with functional resources in Sales, Professional Services, Technical Account Management and Product and Engineering that will drive solutions for your Partners.

The role is diverse with duties ranging from creating business efficiencies both internally and externally; supporting partner development strategies; driving business line expansion plans; and managing the go-to-market activities to drive adoption.

Job Description:

The role will have the following responsibility:

• Support and execute the distribution of PayPal services through large scale Bill Pay Partners, who provide access to large networks of North American Billers.
• Develop and manage business development initiatives within Partner's business to secure greater transaction volume, expansion of new product lines and overall growth from the Partner relationship.
• Support project management of strategic expansion initiatives.
• Build relationships with Partners' senior management to drive trust, confidence, loyalty, awareness and mutual benefit.
• Be seen as a payments and technology subject matter expert that the partners rely on for product, payment and industry trends and online best practice.
• Understands Partners' business: how they monetize, their growth strategy, their strategic initiatives and optimally position PayPal as the partner of choice that can support their business objectives.
• Drive usage and habituation of PayPal, Venmo, PayPal Credit as preferred payment options with the Partners' platform and Billers'
• Understand Partners' product pain points and wish list; understands priorities and urgency; communicates this knowledge to PayPal Product to define ongoing development of PayPal Platform.
• Provide product guidance and recommendations to new Partners to assist with their product strategy and position PayPal technology and solutions as path to growth to deepen our relationship and position with Partner.
• Facilitate meetings with PayPal functional groups (Product, Engineering, Risk, Ops, Compliance, etc) to execute and deliver to business plan.
• Facilitate meetings with PayPal senior management and functional groups when appropriate.
• Work with Marketing on partner activation and engagement programs and development of collateral to drive business outcomes.

Successful candidates will demonstrate a willingness to take charge and work effectively to deliver results, despite internal or external obstacles to:

• Drive partner growth, focusing on driving large, strategic, complex business relationships that secure the long-term growth and business objectives of PayPal Inc.
• Complete regular call reports to update management and internal counterparts on account activity.
• Find operational and process improvements to create value on behalf of PayPal and to ensure long-term partner success.

Personal Qualities, Knowledge, Experience and Skills Required

• Preferred Bachelor's Degree in Business, Commerce, MIS or related field.
• 5+ years' experience in Account Management, Business Development and/or operations ideally in the bill payment vertical working in dynamic, fast paced & results orientated organisations.
• Knowledge of online payment processing, credit card merchant accounts, and the needs of Billers' and Bill Pay Partners is preferred.
• Ideal candidate will have an understanding of how payments strategically impact Bill Pay Partners' business model.
• Exceptional consultative and operational skills with a passion & hunger for PayPal and to succeed.
• Results oriented, self motivated & a "hands on" person with proven ability to meet objectives & targets.
• Think creatively, strategically and communicate effectively.
• Proven success record in business development and operational management.
• Excellent communication, interpersonal, organisational, negotiation and presentation skills required.
• Ability to work in a flexible environment and is open to change.
• Self-managing - although the role will see the person interacting with many levels and across several disciplines, it is important that this person be able to manage themselves and be proactive.
• Strong PC skills - especially PowerPoint and Excel.
• Demonstrates core PayPal. values (Innovation, Collaboration, Wellness, and Inclusion).

Subsidiary:
PayPal

Travel Percent:
0

Primary Location:
San Francisco - Market, California, United States of America

Additional Locations:
Omaha, Remote District of Columbia, Remote Florida, Remote Michigan, Wilmington

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

This job has expired.