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Senior Fraud Analyst
Bank OZK

Clearwater, Florida

Posted in Banking


This job has expired.

Job Info

Position Description:

This position can be located in Clearwater, FL., Little Rock, AR., or Southlake, TX.

Job Purpose and Scope:

Provides support to fraud management and investigators by monitoring fraud detection systems and manual reports in an effort to detect and mitigate fraud and operational loss for stakeholders.

Essential Job Functions:

  • Processes incidents described within the Bank's Enterprise Fraud Governance Program.
  • Performs fraud alert reviews derived from alert and non-alert based sources, such as incident reports submitted by Bank employees.
  • Forms initial determinations regarding additional actions to be taken and acknowledges or escalates the fraud alert.
  • Follows fraud investigation policies and procedures.
  • Works with operations and front line employees to protect customer information and prevent loss.
  • Accurately documents fraud attempts and loss events in the appropriate system(s).
  • Provides support to the vendor model risk owner in the process of validating fraud model performance.
  • Advises management on fraud related incidents.
  • Responds to moderately complex fraud claims/inquiries, service requests, suggestions, and complaints received from internal lines of business.
  • Conducts complex analysis, tasks, and ad-hoc reporting to prevent, detect, and record fraudulent activity.
  • Leads, trains, mentors, and/or coaches other analysts.
  • Provides input to assist in the development and improvement of processes and procedures related to loss prevention.
  • Performs other tasks directed by management.
  • Regularly exercises discretion and judgment in the performance of essential job functions.
  • Maintains good punctuality and attendance to work.
  • Follows Bank policy, procedures and guidelines.
  • Assists other teams within BSA Administration, as necessary.


    • Knowledge, Skills & Abilities:
  • Knowledge of banking laws and regulations.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to work without close supervision.
  • Ability to demonstrate initiative to accomplish work objectives.
  • Ability to work effectively in a team environment.
  • Ability to maintain confidentiality.
  • Ability to speak clearly and persuasively in positive and negative situations.
  • Ability to read and analyze data for suspicious behavior.
  • Ability to maintain attention to detail.
  • Ability to demonstrate effective time management skills.
  • Ability to work effectively and demonstrate flexibility in a continually changing environment.
  • Ability to communicate effectively with all levels of management and staff.
  • Ability to work extended hours.
  • Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.


    • Equipment Used in Job Performance/Working Environment:
  • Computer
  • Telephone
  • Multifunction device


    • Major Job Demands (Physical/Mental):
  • Decision-making
  • Problem-solving


    • Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

    Position Requirements:

    Basic Qualifications:
  • Bachelor's degree or commensurate work experience required.
  • Minimum of two (2) years of work experience in fraud alert processing, bank security, audit, and/or Bank Secrecy Act reporting required.
  • Professional Certification (CFE, CFCI) or other related certifications, or willingness to obtain, preferred.


    • Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.


    This job has expired.

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