Senior Engineer-St. Paul, MN

Saint Paul, Minnesota

Posted in Retail
22 days ago

Job Info

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Sr. Engineer provides Subject Matter Expert (SME) level support for Broadband (DSL/GPON) network Augmentation activity.  This position partners with Planning and Engineering, Advanced Technical Support, technicians, vendors, and others to ensure the Operational Network Augmentation team can effectively execute the required network activities, which includes the deployment of new devices and the augmentation of existing devices. 

The Main Responsibilities

  • Support the Broadband Operational Network Augmentation team, and all activities performed by the team, as a Subject Matter Expert.  
  • Partner with other Engineers to support the Broadband Repair NOC, and Ethernet NOC/ONA teams.
  • Develop and/or update job aids, process documents, and technical material for use by the Network Augmentation team. 
  • Act as a technical project leader and provide work leadership for the team.
  • Assist with escalated and/or complex Augmentation projects.
  • Provide knowledge transfer and training for team via verbal and written communications. 
  • Act as subject matter expert on network engineering standards as well as vendor and technology specific standards.
  • Accelerate the team's productivity by creating tools, utilities, and scripts to address issues with new projects or existing operational procedures.
  • Serve as acting “In Charge” in the absence of NOC Manager.


What We Look For in a Candidate

Minimum Requirements:

  • BS degree in Computer Science or other technical degree or equivalent work experience
  • Minimum 5-7 years experience in data network operations or related field
  • In-depth knowledge of Broadband Infrastructure (DSL/GPON)
  • In-depth experience with Calix & Adtran devices and configurations 
  • Experience with CLI/TL1 commands and GUIs to troubleshoot or configure network equipment
  • Track record with troubleshooting advanced issues and/or providing technical leadership
  • Excellent verbal and written communication skills
  • Demonstrated ability to multitask and adapt to change
  • Requires limited direction and guidance  

Preferred Qualifications:

  • Experience with additional vendor equipment, including but not limited to, Cisco, ALU, Juniper, Fujitsu, Tellabs, Ciena
  • Knowledge of one or more routing protocols such as ISIS, OSPF, BGP
  • Experience with Ethernet, ATM, IP, TCP/IP and OSI Layers 1-3
  • Ability to isolate physical and logical layer problems
  • Demonstrated Leadership experience and Teamwork
  • Proficiency with Microsoft Office Suite
  • Demonstrated analytical and problem-solving skills
  • Experience with Technical documentation or Training a plus

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 251935

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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