Senior Business Architect - Community Banking
Flagstar Bank FSB

Lansing, Michigan

Posted in Banking


This job has expired.

Job Info


Job Summary
The Senior Business Architect defines, redefines and refines business processes to ensure alignment with strategic goals and objectives on product support, services and organizational capabilities with Community Banking. This candidate is a problem solver that can understand root cause and formulate recommendations for effective solutions. The Senior Business Architect works at every level of the organization to solicit strategic process imperatives from senior leaders and business unit managers. They also engage with staff level employees to understand details on current business processes so that the can identify process changes that will enhance sales effectiveness, customer service and/or improve efficiency.

Job Responsibilities:

  • Identify, review and analyze opportunities to enhance the effectiveness and efficiency of targeted business processes. Define success criteria. Formulates effective recommendations, with supporting artifacts including relevant procedures, tables, flow diagrams, wireframes, etc., to effectively drive stakeholder alignment.
  • Engage with business stakeholders at all levels to understand current state and identify systems enhancements that enable Flagstar to drive sales, enhance service and increase efficiency. Use these interactions to gather clear business requirements and supporting artifacts that allow technology partners to deliver solutions that meet and achieve the desired outcomes.
  • Collaborate with technical partners to translate business requirements into technical requirements and user stories that can be developed. Provide clarifications and refine artifacts during the development cycle. Validate solution delivered by participating in all phases of testing.
  • Collaborate with readiness, training, sales execution, customer experience, field leaders and other constituents to validate solution effectiveness
  • Appropriately manage risk including compliance.

Job Requirements:
  • Minimum of 10 years progressive experience in business architect/business analysis type roles
  • Demonstrated knowledge of banking business processes (preferably in retail banking, small business banking or commercial banking)
  • Demonstrated ability to gather business requirements, document business processes, develop process flow diagrams and wireframes
  • Ability to identify problems, pain points, gaps and recommend solutions
  • Strong understanding of various software development lifecycle methodologies - preferably in an Agile environment
  • Strong communication, partnership and collaboration skills
  • Ability to interact with and influence leaders and executives at all levels
  • Strong analytical skills with the ability to interpret data
  • Demonstrated success in executing initiatives and programs
  • Ability to travel to spend time in market (10%)
  • Bachelor's Degree Required

Internal Use Only: E band


This job has expired.

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