Salesforce Communications Cloud - Solution Architect - Global Salesforce, US
Slalom, LLC

Atlanta, Georgia

Posted in Consultancy


This job has expired.

Job Info


Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 4th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

Job Title: Salesforce Communications Cloud Technical Architect

Slalom is seeking a senior technical architect capable of serving as a solution lead on Salesforce transformation programs for telecommunications companies. These programs are estimated to be multi-year, $5M+ opportunities that require cross-domain coordination and collaboration. Strong communication skills and the ability to align business and technical leaders is a key requirement. Telecommunications industry experience is a must and ideal candidates will have expertise in at least one of the following domains: product modeling in Communications Cloud, Enterprise Product Catalog (EPC) configuration, Order Management expertise.

This role is an exciting opportunity for a results-driven, seasoned leader, who wants to solve complex problems and deliver the next-generation of cloud platforms and services. The ideal candidate brings experience in delivering digital transformations and understands the telecommunications-specific complexities with delivering these types of solutions.

Responsibilities:

  • Combine business and technical architecture to create a full picture of the enterprise; develop business and technical roadmaps to meet business outcomes
  • Serve as a trusted advisor, driving conversations with client architects and business stakeholders, translating business outcomes into well architected solutions
  • Lead and mentor diverse teams, which include customer and partner resources, in delivery of complex, multi-cloud programs and projects; drive business, application, integration, data, technology and security architecture to support these programs and projects
  • Lead product modeling discussions and produce detailed designs for developer teams to implement in Communications Cloud
  • Drive efficiencies from order to activation leverage Communications Cloud Order Management
  • Drive design and discovery efforts by leading workshops, design sessions, and teams of other developers and architects
  • Create, review, approve, and present technical documentation such as business capability maps, gap analysis, customer lifecycles, current state architectures, future state architectures, system context diagrams, business value assessments, and technical roadmaps
  • Assist with solutioning and estimating work efforts required for each phase of a large public sector program, including implementation of cloud platforms/services, custom development, integrations, and data migration elements
Qualifications:
  • 5+ years as an architect designing complex technical solutions that leverage Communications Cloud
  • 5+ years of telecommunications consulting experience, including implementation experience with one or more common enterprise software solutions (e.g., CRM, ERP, middleware), filling positions of increasing responsibility and management of more junior technical resources
  • Experience with key areas of enterprise architecture, including both business and technical architecture
  • Experience with Agile implementation methodologies
  • Ability to work independently and be a self-starter; proven results leading and influencing vendors, partners, and other members of your organization
  • Ability to evangelize enterprise architecture best practices for public sector at various levels of a large organization
  • Desire to continually study new technologies and industry trends, leveraging capabilities of existing technologies to the fullest to meet business outcomes
  • Strong communication skills, both written and verbal; able to effectively develop materials and assets that are appropriate for given audience
  • Strong presentation skills; able to effectively present and defend point of view to a variety of audiences
  • Able to travel up to 50%
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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This job has expired.

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