Sales Training Manager
Teleflex

Job Info

Expected Travel: Up to 50%

Requisition ID:4381

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people's lives. We apply purpose driven innovation - a relentless pursuit of identifying unmet clinical needs - to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

Anesthesia and Emergency Medicine-At Teleflex, we promote the use of advanced anesthesia and emergency medicine techniques to help improve outcomes and reduce healthcare costs. We equip clinicians with some of the most advanced medical devices on the market today, from our world-class brands including:

• LMA® and Rüsch® airway management devices designed to help reduce the risk of airway-related complications
• Arrow® pain management products designed to improve patients' post-operative pain experience
• The Arrow® EZ-IO® System that helps address the time-critical challenge of emergency vascular access, and
• QuikClot® and QuikClot Control+® hemostatic devices, used by hospitals, EMS, and the military for hemorrhage control in a broad range of bleeding situations.

Join a dynamic, growing team that offers healthcare providers advanced medical technology solutions that make a difference in patients' lives.

Position Summary

This Morrisville, NC based Training Manager for the Anesthesia and Emergency Medicine Business Unit (AEM BU) is responsible for developing, coordinating and implementing the BU Sales Training strategy, but will also support other BU training processes to include appropriate content to meet the business goals and to enhance overall business unit's effectiveness. As an integral part of the (AEM BU), this individual will work in partnership with the BU's commercial team to ensure optimal field communication and skill development for all sales team members of the BU, with added reach and partnership with leadership to support creation and delivery of other programs that surface beyond sales. Those may involve partnership with teammates from organizational development and human resources. Primary for this role is the creation and delivery of all commercial sales tactics and associated projects in support of the Anesthesia and Emergency Medicine business unit's strategic goals and objectives.

Principal Responsibilities

• Develop, coordinate and implement training and development strategies to meet the goals of the Anesthesia and Emergency Medicine business unit. Align BU's training initiatives with business strategies. Primary focus is delivery of a strategic sales training program that ensures skill mastery for sales representatives to meet selling, product and clinical competencies.
• Define critical competency requirements and methodology for competency assessments across all commercial BU segments. Provide needs analysis and learning assessments across all commercial functions.
• Manage training programs with focus on coaching, position competency, sales methodology, product competency and commercial management.
• Develop and deliver sales and product training curriculum for all commercial functions to include sales representatives, Field Sales Trainers (FSTs), Regional Sales Managers (RSMs) and Sales Directors (DOS)
• Assist in coordination and management of the FSTs and Clinical Education Managers as it pertains to their support of the commercial teams efforts to include new hire training.
• Develop and implement training materials, including audio-visual materials, e-learning tools, and hand-outs.
• Develop metrics to assess and drive improvement for all training programs in addition to administration of assessments to evaluate student knowledge and performance.
• Assist commercial teams members in the development of new product launch training programs, go-to-market strategy, continuing sales training curriculum and marketing materials used by sales reps. Develop and present or facilitate advanced product and management training building upon individual current knowledge and experience.
• Research and review medical articles and studies, general sales training materials and market information to evaluate suitability and update training programs. Stay current with medical procedures and trends to implement the latest market and clinical trends into the training and development programs.
• Collaborate with MarCom to ensure messaging and training materials are approved.
• Responsible for overall management and logistics of in-house new-hire training including but not limited to; pre-work, LMS system, testing, development of workbooks, playbooks, summary guides and printing.
• Support of all key BU commercial meetings and events
• Adhere to and ensure the compliance of Teleflex's Code of Ethics, all Company policies, rules, procedures, and housekeeping standards.

Education / Experience Requirements

• A bachelor's degree with significant coursework and hands-on experience in sales training is required. Former experience in a health-related or medical device training role would be a significant plus, as would be other training and/or facilitation work in organizational development, human resources, instructional design, adult education, or a related field.
• Minimum of 5 years of progressive business experience, preferably including talent development efforts with tracked metrics, technical operations/training, medical device/services.
• Demonstrated knowledge of the principles and techniques of adult education and accelerated learning concepts for curriculum and training design.
• LMS (Learning Management System) knowledge and management
• Service training design and delivery experience, including multi-channel delivery and tools (e.g., Onsite classroom, virtual, field-based, gamification)
• Strong public speaking, written communication skills, and organization/project management skills required.
• Self-directed, able to work independently and ability to handle multiple projects concurrently & function in a fast-paced, high-growth environment.
• Proficiency with computer technology and Microsoft Office suite (Word, Excel, PowerPoint), including iPhone and iPad platforms.

Specialized Skills / Other Requirements

• Ability to handle difficult conversations/situations along with excellent communication, customer service, and presentation/facilitation skills
• Strong clinical acumen with a history of utilizing basic A&P as a major part of delivering educational programs.
• Skilled in influencing and driving change within cross-functional teams without formal authority
• Interact with others through effective, verbal and written communication. Strong verbal communication and presentation skills of clinical knowledge for prehospital care providers

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® - trusted brands united by a common sense of purpose.Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021Teleflex Incorporated. All rights reserved.