Region Credit Manager
Suburban Propane

Minoa, New York

Posted in Oil and Gas
28 days ago

Job Info


We are currently looking for a Region Credit Manager to be responsible for the day-to-day management of a Region's accounts receivable portfolio. As a Credit and Collections Manager, you will utilize your knowledge/experience and business/leadership skills to make decisions regarding the daily operations and management of the Credit and Collections function.


  • Responsible for the quality of execution of credit and collection processes & procedures for the Region. May include other back office functions such as but not limited to check processing and PLI. Processes include (but not limited to) the preparation and review of relevant daily, weekly and monthly reports, determination of type/means of follow-up required, delegation & monitoring of work performed by subordinates and all other credit & collection processes and procedures.
  • Coaches, motivates and energizes the Regional Credit & Collections team as well as back office teams, if applicable. Involved in the day-to-day efforts of the field Credit & Collections staff in managing the A/R portfolio; assists in handling difficult situations; keeps staff motivated to improve and succeed.
  • May be responsible for implementation & execution of Regional Cash/Check Application procedures. Process includes posting of payments to customer accounts, reconciliation of daily cash transactions by CSC and processing bank deposits.
  • Adherence to corporate credit & collections policies - ensure that risk is minimized in A/R portfolio by following corporate guidelines are followed in reference to the establishment of credit limits, documentation, collection efforts.
  • Coordinates activities between field collectors and CSC personnel - ensure that credit issues are effectively communicated to CSC personnel and that CSC input is obtained in credit decision making and collection efforts.
  • Maximizes productivity by establishing efficiency standards and managing the credit & collections team to those standards - develop suitable metrics (calls per hour, $ collected per hour, minimum currency percentages, maximum write-off percentages, etc.) to determine the health of the A/R portfolio and the productivity of the field credit & collections staff. Monitor team performance to these standards, addressing shortfalls promptly.
  • Implement & coordinates training of credit personnel. May also be responsible for other back office function personnel.
  • Recruits & retains employees with skills, knowledge and attitude to succeed; does not tolerate under-performing talent.
  • May manage workload - assess workload needs to effectively manage portfolio; assign work to credit & collections staff, according to productivity metrics and individual subordinate skill set, to effectively manage portfolio.

Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.

For a full list of our benefit offerings please visit


  • Bachelor's degree in business or equivalent training or experience preferred.
  • Familiar with accounts receivable and credit and collection concepts, practices and procedures.
  • Minimum of 2 years related experience.
  • Basic understanding of computer concepts and usage including MSOffice.

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