Reference Data Lead
CSG


Job Info


24198 Reference Data Lead (Open)

Position Type:
Full time

Location(s):
ZA.Johannesburg.ClientPT.BRAGA.OFFICE, ZA.Centurion.Remote

Position Details:

CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations here.

Remote, South Africa

Hi, I'm Rita Dias, your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary.

Channel the power of YOU as the next Full-Time Reference Data Lead at CSG.

Who will love this job

  • A hybrid - you excel when you can choose your work style - remote, in-office, or a combination of both
  • A strategist - you have a consulting mindset that allows others to contribute and work toward a shared vision
  • A collaborator - you love to work on projects that have functional workflows
  • A producer - you're comfortable quickly switching context and adapting
  • An empath - you know how to connect and communicate with different audiences worldwide
What you'll do
  • You will report to Dir Regional Solution Delivery to contribute toward any data migration.
  • Communicate with the customer to obtain customer reference data and track the completeness of customer reference data, following-up with the relevant party to ensure the pending reference data is received
  • You will determine the reference data requirement of each team within the program delivery and coordinate the loading of reference data
  • Resolve reference data escalation issues with the relevant parties
  • You will support data migration where there is new reference data uncovered
You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria - unlike majority candidates meeting fewer requirements. Channel the power of YOU and apply to discover if we're a match.
  • Bachelor's degree in a related field, or equivalent experience
  • Proficiency in English in a business environment
  • Familiarity with the main reference data entities in SV (CB and CM) and how they are used and liaises with the architects and development teams to understand any new entities.
  • Experience explaining what the solution needs but do so in a business friendly way that the customer will understand and also give all the required end-to-end solution background the customer really needs.
  • Experience presenting the larger picture of reference data across several entities.
  • Understand and track the completeness and represent this to management.
Perks & Benefits
  • Work from Home, in-office, or hybrid
  • Emotional and Mental Well-being Programmes
  • Medical aid
  • Provident Fund
  • Group Life Insurance
  • Funeral & Disability Cover
  • Volunteer Paid Time Off
  • 20 Days Paid Vacation
  • 10 Day Paid Study Leave
  • Education reimbursement
Our Story

For over 40 years, we've serviced the world's most recognisable brands with future-ready solutions in customer engagement, revenue management, and payments that make ordinary customer experiences extraordinary. As a trusted technology provider in telecommunications, retail, financial services, and healthcare, our solutions impact over 900 customers in over 120 countries. Over 5,000 customer-obsessed CSGers in more than 20 countries made it possible and helped reach our $1 billion in revenue milestone.

Our Way of Life

Our people power a culture of integrity, innovation, and impact. In return, we power our people with the choice to work from home, in-office, or a hybrid work combination that integrates well with their lifestyle. You'll find CSGers exercising this choice at most of our locations worldwide.

We are committed to building and nurturing a diverse, supportive, and inclusive work environment where individuality is valued, and our people can flourish. We believe our workforce should reflect the world we live in and that we are stronger because of our differences. By embracing different backgrounds, attributes, experiences, and perspectives, we will help our employees, customers, and communities excel while, together, we work toward making social equality a reality.

We are committed to making a bigger community impact by creating new opportunities and access for underrepresented communities, protecting the environment, and developing technology solutions that foster digital inclusivity. That's just who we are. If not us, then who?

Follow us! LinkedIn | Facebook | Twitter

#LI-Remote


This job has expired.

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