The Fulfillment Quality Review Specialist is responsible for ensuring that all documents contained in an Order Management System order are correct and complete. To accomplish this, the QR must possess several traits. Basic Math and Alpha Numeric Matching are a must to be successful in these roles.
Many documents that the QR handles are extremely similar in appearance but may contain totally different information based upon the location to which the document is being mailed. It is absolutely imperative that the QR check all product code numbers upon setup to ensure that the documents arranged on the Pod match the OES order form. This needs to be done at the beginning of each new setup.
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