Quality Assurance Engineer - 435
GDH

Position Description

Purpose: The Alabama Medicaid Agency (AMA) is actively working on the Medicaid Enterprise Systems (MES) Alabama MES Modernization Program (AMMP) to replace the current Alabama Medicaid Management Information System (MMIS) with a modernized system comprised of multiple modules. Testing across multi-module, -vendor, -test methodology is critical in support of the AMMP's vision and mission. The AMMP procured an Enterprise Test Manager (ETM) to provide overarching management and oversight across all of the AMMP test efforts and resources, and to guide the AMMP in establishment of a synergetic test force. Successful candidate will be an experienced Quality Assurance Engineer resource who can support the ETM by developing test program planning documentation, reviewing program quality specifications, functional and non-functional requirements, technical design requirements, test plans and providing timely and meaningful feedback to the AMMP ETM. Proactively communicate with AMMP project and program managers, subject matters experts, product owners and implementation and development teams to create or refine existing testing procedures and test templates from a technical perspective. Work closely in a team with the ETM, Program Management Office (PMO), PMO vendor, program area MES leads, engineering, business analysts, operations, and many other internal and cross-functional stakeholders. Identify bugs/issues through systematic manual and/or automated testing of systems and application software. Job Duties: * Assist in developing test program planning documentation, test procedures and implementing various types of tests to include functional, non-functional, integration, regression, performance, end-to-end, manual and automated tests * Evaluate the Program Test Approach plan and recommend improvements in the Enterprise Test Strategy (ETS) to the Enterprise Test Manager (ETM) * Collaborate with the development team (Module Vendors, SI Vendor and TCOE Vendor) to understand features as they relate to requirements * Perform high level analysis of reported defects and provide recommendations for improvement in test quality and processes * Collaborate with the test environment coordinators across multi-vendors; recommend opportunities for implementing automated features; recommend opportunities for standardized processes * Assist in coordinating test bed data and environment test readiness across multi-vendors and test stages * Perform analysis and provide an assessment of each vendor's test methodology and practices in alignment with AMMP, AMA Information Security Office (ISO) and AMA Data Governance Office (DGO) non-functional requirements, test standards and protocols; report findings and recommendations to the AMMP ETM * Monitor vendor execution of testing procedures in adherence to established standards, procedures and guidelines * Utilize all test management tools as directed including, but not limited to, Orbus iServer and Microsoft 365 SharePoint

Skills Required

* Analytical thinking * Attention to detail * Experience performing gap analysis * Knowledge of various types of testing software applications (e.g., Packaged Software, Web Applications, Windows-based applications, Web Services, Mobile applications) * Experience with multiple, various development and test methodologies, technologies and tools * Experience with cloud-based solution models and implementation methods * Experience developing tests for functional, non-functional, regression and end-to-end testing that include automated, ad-hoc, and manual testing elements * Good understanding of various QA/Testing tools and technologies - e.g., Azure DevOps or TFS, SOAP UI, HP ALM, JIRA, iServer * In-depth knowledge of testing Web-based applications from unit to system integration and through user acceptance, staging, and smoke testing production * Strong test planning and test case development skills * Ability to work closely with other developers or analysts within the team and across teams * Ability to communicate effectively across a diverse audience * Ability to collaborate with SMEs to scope opportunities, identify constraints, and help mitigate risks * Ability to work on multiple tasks simultaneously * Solid written and verbal communication skills * Strong proficiency with Microsoft Office 365, including SharePoint * Strong understanding of generating and managing test data * Strong understanding of validating data across multiple interfacing/integrated solutions

Skills Preferred

* Orbus iServer experience preferred

Experience Required

* 2 years of experience in QA engineer or similarly scoped position/role developing tests and test standard operating procedures (SOPs) for functional, performance and regression testing that include automated, ad-hoc, and manual testing elements * Hands-on experience with creation and execution of automated tests * 2 years in performing, monitoring or validating performance testing including load, stress and spike testing * Experience with multiple various, concurrent development/test methodologies

Experience Preferred

* Experience with State Government, Medicaid, CHIP, and DHR business area or health care industry. * Experience collaborating across multi-vendor, -solution, -methodology arena

Education Required

* BS degree in Computer Science, Information Systems or similar technical field of study, or equivalent proven, practical experience.

Education Preferred