Job no: 495322
Work type: Full Time
Location: Swarthmore
Categories: Staff, Salary (Exempt), Hybrid/Remote
Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation's finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods.
Who We Are:
IT Support Services group is a part of the Information Technology Services Department. The Support Services team is responsible for providing centralized technology support to faculty, staff, and students. Our group consists of Service Desk operations, Endpoint Systems Management, and Project Engagement. We are a highly service-oriented, people first organization that provides robust, reliable, adaptable, and innovative technological resources through which the College community is empowered to accomplish the College's mission and strategic plan. Please see our department mission for more information: https://www.swarthmore.edu/its/mission-statement
The opportunity:
The Project Engagement Specialist is responsible for facilitating the efficient management of IT projects and change initiatives as assigned. Reporting to the Project Engagement Manager, this position collaborates with stakeholders to collect feedback, identify areas for improvement, and implement strategies aimed at enhancing customer engagement and project success. This role is also responsible for training, documentation management and executing educational and awareness campaigns, serving as a technology communicator, and change agent for the Swarthmore community.
Essential Responsibilities
Project Management:
Change Management and Implementation:
Technical Writing and Documentation Management:
Technology Training and Outreach:
Who you are:
What you bring:
Required Qualifications
Preferred Qualifications
What You Will Get:
You'll work at one of the world's most renowned liberal arts Colleges, with incredible benefits and a stunning 420-acre campus. You'll join a passionate, creative, and supportive team that works hard while having fun supporting the College students, faculty, and staff. You will be supported, heard, and respected with the opportunity for professional development and engagement in campus life. You will be encouraged to bring new ideas to the table and will be considered a thought partner in order to advance innovation and spread joy. If you are excited about this role, join our team!
We want to hear from you if you are excited about this role! For full consideration, submit applications with pay expectations, including a resume and cover letter, by February 19, 2024.
PA Criminal Required Swarthmore College requires a PA Criminal background check for all staff positions prior to the start of employment.Education Verification Required by PositionAn education verification is required for this position because a college degree is a required qualification for this position.Review the 2024 Benefits Flyer. We offer benefit plans starting at zero cost! Upon benefit eligibility, the College contributes 10% of an employee's salary to their retirement account. Employees are 100% vested in their accounts on the date participation begins.
Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
Advertised: Jan 26 2024 Eastern Standard Time
Applications close: Open until filled
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