PMA Companies is seeking a Program Director for our TPA operation. The Program Director will be responsible for managing several large TPA accounts and will provide strategic leadership and direction to execute client's objectives and program goals. This position is responsible for client retention, growth of revenue, evaluation and delivery of additional services to the customer, client satisfaction, and overall oversight of several large/jumbo programs. The Program Director provides leadership to complex local and/or national customer programs requiring a high degree of customization, superior execution to ensure retention and delivery of timely, high quality customer service.
Responsibilities:
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