ABOUT THE JOB
The Patient Care Coordinator working in Everside Health Centers will work with patients in reaching personal health improvement goals. They must be able to quickly assimilate to the patient's culture, environment, and goals. Relationships based on trust, an understanding of the patient's health benefits program and the local health care community is required. Strong collaborative skills are necessary to make the best use of all resources available to patient; to provide ongoing support and expertise through a comprehensive assessment, planning, implementation, and overall evaluation of the patient's individual needs. The overall goal of this position is to enhance the quality of patient management through the healthcare system and community resources.
The Patient Care Coordinator will engage patients in personal health improvement, provide care coordination services, and act as a resource and advocate for patient health care needs. They must understand the health impact that can be made by managing chronic conditions and providing patients unencumbered access to care.
The Patient Care Coordinator will foster an environment of collaboration and teamwork that promotes an outstanding patient experience. Strong collaborative skills are necessary to make the best use of all resources available to the patient.
The Patient Care Coordinator will manage, deliver, and develop care coordination services for the center's patients; coordinate the integration of care management functions into the patient care with external service organizations, agencies, and healthcare facilities.
The Patient Care Coordinator generally spends approximately 20% of the time directly handling clinically related tasks and the remaining 80% of the time handling administrative and patient benefit-related services.
ESSENTIAL DUTIES & RESPONSIBILITIES
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