Patient Service Representative - Clinic Locations in Boise, ID
Saint Alphonsus Health System
Job Info
Employment Type:
Full time
Shift:
Day Shift
Description:
By applying via this job posting, your name will be on file for all Patient Service Representative openings in the Boise area (clinic locations vary based on current openings). If selected for an interview, you will be able to discuss your preferences for location/shift with the interview team. You will also have an opportunity to indicate those preferences on your application itself. Resume attachments are strong preferred.
***SIGN-ON BONUS MAY APPLY***
As a Patient Service Representative you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients' administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility.You will also need to be comfortable using our electronic medical record to update required information.
Work Schedule:Monday - Friday 8a-5p
*Schedules can vary based on individual clinic, but generally this role is Weekday/Days Shift
Our ideal candidate is friendly, detail oriented, a quick learner and has a passion for providing a high quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision making skills will be essential in this position.
General Requirements:
- Prior customer service experience
- Basic understanding of the core Microsoft Suite offerings
Education:
- High school diploma or equivalent
Preferred Qualifications:
- Prior work experience in a medical setting
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!
Visit www.saintalphonsus.org/careers to learn more about the benefits, culture, and career development opportunities available to you at Saint Alphonsus Health System.
Visit Saint Alphonsus on LinkedIn, Facebook, Instagram, YouTube, and Twitter!
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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