Patient Care Coordinator
Wentzville Eye Center

Wentzville, Missouri

Posted in IT


Job Info


About Crown Vision Center

Our brand promise: To improve the health and well-being of you and your family, one patient at a time.

Crown Vision Center is now a proud member of the AEG vision family. As part of AEG, we share a common core purpose that inspires us to always deliver a remarkable experience for each and every one of our patients. Through excellence and superior quality in eyecare health, customer service, products and people... we strive to earn our patients' trust every day.

About the Job

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Duties & Responsibilities
  • Acknowledge and greets patients, customer, and vendors as they walk into the store, in a friendly and welcoming manner
  • Answers and responds to telephone inquiries in a professional and timely manner
  • Schedules appointments
  • Gathers patients and insurance information
  • Verifies and enters patient demographics into EMR ensuring all fields are complete
  • Verifies vision and medical insurance information and enters into EMR
  • Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
  • Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
  • Prepare insurance claims and run reports to ensure all charges are billed and filed
  • Print and prepare forms for patients visit
  • Collects and documents all charges, co-pays and payments into EMR
  • Allocates balances to insurance as needed
  • Maintains a clean workspace at all times
  • Practices economy in the use of _me, equipment and supplies
  • Performs other duties as needed and as assigned by manager

Qualifications

  • High school diploma or equivalent
  • Basic computer literacy
  • Strong organizational skills and attention to detail
  • Strong communication skills (verbal and written)
  • Must be able to maintain patient and practice confidentiality

Full-Time/Part-Time

Full-time

Education Requirements

High School or Equivalent

Travel Requirements

Negligible

Practice Name

Wentzville Eye Center

Work Location

On-Site



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