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The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.
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The Department of Otolaryngology has an exciting opportunity for a full time Clinical Program Coordinator to work in our Medical campus. This position is highly responsible and analytical professional work providing administrative and operational support to the Hearing Aid program. An employee in this position is responsible for scheduling appointments, resolving patient's complaints and physicians concerns, preparing reports, hearing aid inventory, processing information request and preparing clinical documentations. The incumbent exercises considerable independent judgment and discretion in carrying out daily activities adhering to policies and procedures.
Primary Duties and Responsibilities (For Non-exempt Employees Include Percent of Effort):
Facilitates the scheduling of hearing aid, bone anchored implant, general diagnostic appointments.
Confirm patient appointments and reschedules appointments accordingly
Actively monitors provider schedules for opportunities to schedule appointments
Facilitates maintenance and calibrations for hearing aid equipment through university of Miami contracted vendors.
Prepares patient invoices for payments, repairs, trials, warranties etc.
Responsible for obtaining Authorization and referrals for patient appointments when necessary.
Maintains required, records, and reports for administrative, quality assurance, safety and control purposes.
Creates P.O's and orders all necessary items needed for the operational functionality of the clinic.
Performs other related duties as necessary
- Bachelor's degree
- A minimum of three years of healthcare experience is required
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here
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