Operations Data Analyst
Goodwill Southern California

Los Angeles, California

Posted in Not for Profit and Charities


This job has expired.

Job Info


Job Description
Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused - on our mission, on our people, and on our future. It's always a GOOD day in SoCal!

Goodwill SoCal has an immediate opening for a Data Analyst to partner with the Operations team to develop and continually evaluate the effectiveness of operational work and provide actionable reporting and recommendations. This critical role develops and performs complex business and system analysis work and manages data-driven projects to identify critical issues and develop solutions to advance operations. The Data Analyst recommends changes and new workflows, prepares reports and advices staff at all levels within the organization. This position is based at Goodwill's Los Angeles Campus and requires local travel to Goodwill's Southern California locations.

Essential Duties & Responsibilities

  • Analyses operational requirements and recommends opportunities for improvement.
  • Gathers information by observing workflows and analyzes company data.
  • Collaborates with team members across the organization to identify data-driven opportunities.
  • Supports maintenance and development of business intelligence tools, such as NetSuite and DOMO.
  • Determines appropriate methods to analyze operations, relevant information, and data.
  • Documents findings and prepares reports and dashboards that make complex data readily consumable to stakeholders across the organization.
  • Develops and recommends new processes and procedures to enhance operations. Determines the effectiveness of new processes.
  • Works with senior executives, managers, and employees to recommend and implement changes.
  • Develops training to teach employees how to use new systems or follow new processes.
Education & Experience
A Bachelor's Degree from a four-year university, with courses in Finance, Accounting, Information Systems or Business Administration, required. 2+ years of relevant experience, such as data analysis, financial models, forecasting, and reporting. Strong Knowledge in NetSuite Administration, DOMO/BI Reporting, Adaptive Insights, AP Automation, Warehouse Management Systems. Advance knowledge of Excel and PowerPoint. Strong analytical skills and the ability to abstract, collect, organize, analyze, and interpret patterns in complex data sets, while looking for continuous ways of improvement. Experience in creating financial models, forecasting, and reporting with variance analysis.
  • Ability to drive process improvement.
  • Excellent written, verbal communication skills and public speaking skills.
  • Strong people skills with abilities to partner with a dynamic leadership team and interact with all levels of employees.
  • This position requires travel (25% within Southern California). A valid CA driver's license and state-required auto insurance required. Background, drug screen and COVID vaccination required for employment.
    Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
    Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
    Equal Employment Opportunity
    Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
    Nondiscrimination on the Basis of Disabilities
    In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
    It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

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