Operations Analyst Sr

Columbus, Georgia

Posted in Financial Services
about 1 month ago

This job has expired.

Job Info

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit globalpaymentsinc.com and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

Summary of This Role

Responsible for the analyzing of system performance to ensure optimal processing efficiency. Works closely with IT Technical and Application Support teams in identifying and resolving processing issues. Develops and administers multiple software packages involved in the analyzing of system and batch performance. Performs problem determination, analysis and executes corrective action. Creates and maintains various analytical reports utilized by both technical and business owners. Supports all Business Continuity activities. Provides operational support for all conversion/deconversion activities. Communicates with both internal/external clients.

What Part Will You Play?

  • Administers and creates reports of business metrics and assists with taking appropriate tuning action across mainframe and distributed environments that determine processing performance for Senior and Executive Management. Develops and maintains predictive modeling tools to enhance performance related to scheduling, prioritization, and coordination of production files by proactively assessing processing performance and future client needs.
  • Assists with the development and administers automation tools, products, applications, and business processes to increase productivity, eliminate duplication, and coordinate information requirements so that jobs can be prioritized and resources maximized.
  • Assists with developing and provides training and communication to production teams and gathers data for trending, decisioning, and reporting to ensure smooth "go live" when new systems or processes are moved to production.
  • Identify Job Control Language (JCL) procedural tuning opportunities to improve run-time optimization to ensure jobs have access to adequate resources. Work with business/ application team to remedy issues. Develop and maintain analytical tools utilizing statistical data to identify opportunities for increased productivity and consistency across multiple environments.
  • Provide operational support for all Business Continuity activities and conversion/ de-conversion activities.
  • Maintain continuous line of communications, keeping Internal partners informed of all critical issues. Representing the company externally as necessary.
  • Acts as a mentor to entry level roles.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant Experience or Degree in: Information Technology or Business related study; relevant experience in lieu of education
  • Typically Minimum 4 Years Relevant Exp
  • Information Technology Field and/ or Bankcard Industry

Preferred Qualifications

  • Bachelor's Degree
  • IT or Business related study
  • Typically Minimum 4 Years Relevant Exp
  • Operations experience with CA, BMC or IBM suite of products

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
  • Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
  • Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
  • Multi tasking - Ability to multi task and adapt to several projects at time.
  • Mainframe/distributed experience - Ability to understand concepts of mainframe and/or distributed work and processes tied to them.
  • Application/Productivity software - Advanced knowledge of software such as Microsoft suite, SQL, DB2 etc.

Not Ready to Apply? Join Our Talent Community!!

US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at PayandBenefits@tsys.com.


Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.

This job has expired.

New post from our employment blog

New Post
3 Thoughts on How to Dress (and get ready) for a Job Interview

3 Thoughts on How to Dress (and get ready) for a Job Interview

Ok, you have made it to an interview! Now that you have made it, a question you should ask yourself is “What should I wear?”. 

Read full blog post
Share this job with the community

Click a community link below, and then social share the Operations Analyst Sr job.

African American Job Search Logo
Asian Job Search Logo
Disabled Job Seekers Logo
Hispanic Job Exchange Logo
LGBT Job Search Logo
Seniors to Work Logo
US Diversity Job Search Logo
Veteran Job Center Logo