Posted in Education and Training
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Job Summary
The Online Student Advocate facilitates student success by defining and implementing proactive strategies that help new students stay on track to fulfill their educational and professional goals. Working both independently and collaboratively as part of a larger team, the Online Student Advocate plays an important role in UOnline programs achieving enrollment and retention goals by providing an excellent student experience. The Online Student Advocate is responsible for decreasing student melt through a variety of onboarding efforts after the student submits their enrollment deposit through the end of the student's first term by assisting with follow-up on official documents, onboarding, and academic support. This position reports to the Assistant Director - UOnline Enrollment Manager.
Job Description
Responsibilities:
Knowledge, Skills, and Abilities:
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