Microbiology Lab Support Service Tech (Part-Time)
Loyola
Job Info
Employment Type:
Part timeShift:
Day Shift
Description:
Receiving and processing all samples for microbiology testing. Testing consists of culture-based and PCR-based methodology.
In this role, the Lab Support Service Tech (Area: Microbiology) will support the delivery of patient care through the receipt, processing, and routing of specimens. Provides customer friendly service to any person requesting supplies or information by phone, computer or in person.
Position Responsibilities
- Performs assigned duties from the pre-analytical to post-analytical phases of testing according to standard operating procedures. Receives and evaluates all specimens to ensure positive identification and appropriateness of sample. Works with fellow team members to properly triage and efficiently move samples through all phases of testing.
- Communicates effectively and respectfully with other members of the health care team. Interacts positively with customers when inappropriate specimens have been submitted for timely resolution.
- Faxes information to physician offices and clinics as requested, and according to departmental policy.
- Maintains equipment, ensures areas are properly stocked with supplies, verifies inventory counts, and ensures workspace cleanliness.
- Compiles and maintains paper and electronic records to meet regulatory guidelines and for departmental QA requirements.
Magis & Service Excellence Accountabilities:
- Responsible for consistently demonstrating our Magis values of Care, Concern, Respect and Cooperation through teamwork and effective communication in an effort to prevent and solve problems and to achieve quality outcomes, patient safety, customer satisfaction and a safe environment.
- Responsible for developing and maintaining an environment of service excellence as outlined in the Service Excellence standards.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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