Manager, Warehouse Management Systems
Brother USA

Job Info

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Let's Grow Together

Our mission is to live our "at your side" promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it's the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next. We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we'll be "at your side" every step of the way.

The Manager, Warehouse Management Systems manages, supports, and troubleshoots all technical and functional issues and problems with BlueYonder/Red Prairie/ JDA Warehouse Management System.
This position configures and customizes Integrator/HUB framework, connections to SAP, and other systems using standard or custom DDAs. Additionally, this position designs, develops, and supports Web Visibility Information System that provides real-time warehouse operation information along with necessary reports.

Warehouse System Management

• Support and troubleshoot all technical and functional issues and problems with JDA/Red Prairie WMS independently * Utilize analytical and problem solving skills to perform software analysis and diagnostics
• Communicate processes implemented and actions required
• Troubleshoot via Integrator/HUB issues with data transfer between JDA/Red Prairie WMS and SAP as well as any other external systems.
• Configure and customize Integrator/HUB framework and connections to SAP and other systems using standard or custom DDAs
• Configure, customize, modify and support EMS alert processing functionality
• Conduct modifications to JDA/Red Prairie WMS standard functionality and behavior using MOCA commands via DDAs
• Evaluate the impact of any changes on other warehouse processes within the same system or other connected systems

Business and User Support

• Exhibit strong customer focus by conducting interviews with the user community to determine business requirements
• Formulate scope documents from business requirements that are used to define the projects
• Respond to daily user requests by handling situations independently or as a support team member

System Design & Development

• Perform design and development activities, and updates assigned "System Service Requests"
• Design, develop and support Web Visibility Information System that provides real-time warehouse operation information along with necessary reports
• Design and develop authorizations and security profiles, and troubleshoot any issues with authorizations in the Red Prairie system
• Maintain related log of requests utilizing the programming and language tools and acceptance testing definitions required to support the JDA/Red Prairie WMS application ongoing support and maintenance
• Complete MOCA development, including DDAs, Reports, Queries, Transactions, Screens, Menus

Management

• Overall management of staff, ensuring assignments and duties are completed as required
• Compose and conduct performance reviews
• Provide guidance, training, mentoring, coaching and development
• Make recommendations regarding hiring, promoting and terminating

Requirements

-Bachelor's Degree Computer Science or related field

-Minimum 7 years' experience to include:

• JDA/Blue Yonder/ Red Prairie Warehouse Management System application support
• Experience designing, developing, and supporting Web Visibility Information Systems

Software/Technical Skills

• Knowledge of different SQL database and Windows Server Operating System
• Knowledge of how to configure all modules and processes of JDA/Red Prairie software including, Slotting, Parcel, Event Management ("EMS"), Web Visibility, Workforce Management ("WLM") and Interface to SAP ("Integrator/Hub")
• Ability to trouble-shoot and diagnose any system or application issue with the JDA/Red Prairie system or connected systems, and independently implement corrective action
• Ability to define and develop the most appropriate method of resolving production system issues
• Ability to learn new functionality, processes and technology with or without formal training in the relevant field

Brother Offers

• A competitive base salary
• Rich and comprehensive benefits package
• Casual dress environment
• Tuition reimbursement: Up to 10k yearly
• Access to learning and development online and in-person classes

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request.

This job has expired.