Lease Administrator
Ricoh USA

POSITION PROFILE

Responsible for evaluating and performing maintenance requests submitted to RFS. Maintains the integrity of the internal lease deck by auditing customer lease agreements, monitoring a series of Infolease reports and updates Infolease. Advises non-FSB users on internal lease policy and works together with Sales, Customer Administration and Accounting to initiate or resolve customer billing issues.

JOB DUTIES AND RESPONSIBILITIES

• Reviews and audits Customer paperwork, lease agreements and associate documents
• Reviews and audits requests to modify lease billing to ensure paperwork supports these changes
• Modifies internal lease billing in Infolease in accordance with customer signed documents
• Reviews requests for customer credits to ensure proper approvals based on O-15 policy have been obtained
• Provides internal lease support on lease billing related questions

• May have responsibility for working RFS exception reports
• Participates on conference calls as needed
• Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

• Requires high school diploma and equivalent related experience
• 3-4 years of business process, leasing customer service related training experience required
• Ability to multi-task and handle projects simultaneously
• Strong verbal and written communication skills, ability to listen attentively and express ideas clearly and concisely.
• Extremely organized and able to meet deadlines.
• Strong analytical skills

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.