Learning Design Professional - WAH FL
Humana

Job Info

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Description

The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Learning Design Professional 2

• Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals.
• Analyzes learning needs and partners with subject matter experts to provide input for course content.
• Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
• Ensures course materials are current and relevant to training needs.
• Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.
• Provides instruction and guidance to Facilitators.
• Knows how to use multiple platforms to facilitate learning.
• Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs.
• Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.
• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.
• Follows established guidelines/procedures.

Required Qualifications

• Bachelor's degree (Public Health, Health Admin, Psychology, Communications, Business, etc)
• Work experience in a health care and/or insurance setting
• 3+ years of technical experience (Word, Excel, Powerpoint, etc)
• Prior experience working in a consumer centric company leading the learning function or related function
• Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories
• Strong communication skills, written and verbal
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Ability to work Monday-Friday 8am-5pm, with occasional overtime, as needed

Preferred Qualifications

• Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.

Scheduled Weekly Hours

40

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