Lead C++ Maintenance Engineer
The Select Group

Job Info

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Job DescriptionProject Details: Leading a global team of C++ SW maintenance engineers and testers responsible for identifying and fixing production SW defects and establishing modern practices to increase and monitor SW reliability, quality, and maintainability
Must Have Skills:

• 5 years of working knowledge of C++
• Experience scripting with Java, JS, Python, HTML5, .Net
• Understanding of network infrastructure
• Troubleshooting, problem-solving, and developing process tools to have a better work flow

Nice to Have Skills:

• SRE background
• Cloud, Windows, Linux experience
• Test automation experience using Cucumber, Behave, Gherkin
• Computer HW, networking, TCP/IP Socket level communications experience

Day to day responsibilities:

• Communicate directly with business customers and partners to understand and resolve problems both tactically (provide immediate relief/fix) and strategically (SRE)
• Coordinate priorities with Support and Maintenance project manager
• Communicate directly with lower levels of customer support organization
• Communicate directly with customers as needed to understand requirements and ensure successful resolution of issues.
• Work closely with R&D engineering team to ensure that upcoming new features are sufficiently covered with Supportability requirements
• Identify, design and implement Supportability product improvements
• Provide technical and non-technical leadership to other members of the maintenance team.
• In addition to leading others, you will contribute directly to the tasks of the team: troubleshooting, coding, testing, etc.
• Create and maintain processes and metrics to manage day to day operations of the maintenance team
• Provide estimates of effort
• Write product specifications, designs, and technical manuals.

Remote Info:

• Remote until they go back onsite. Could go back onsite for this role as early as May

This job has expired.