Jr. QA Analyst
Horizontal Talent

Job Info

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Job Description:

• I'm responsible for the Software Engineering and support for one the ServiceNow Product engineering teams in People Technologies.  
• We have 2 ServiceNow Platform Product teams with multiple squads within them.  
• This position will support all Product Engineering teams on the ServiceNow platform.

Project Description:

• Client has invested in several new technical capabilities within the ServiceNow platform.  
• We need to provide a more focused QA approach supporting the new Employee portal, ITSM processes, and HR processes currently leveraging the platform. 

Position Summary/Job Description:

• Review current testing plans and capabilities
• Learn the functional solutions that are available - e.g. ServiceNow's native Automated Test Framework
• Contribute to assessment of and define QA /Testing plan(s) for the entire ServiceNow platform and product teams
• Create and execute functional test plans related to delivery of new features or platform upgrades.
• Create and execute/coordinate performance testing related to delivery of new features or platform upgrades.
• Identify process improvement opportunities for managing overall testing - e.g. UAT process, etc.
• Take guidance from QA lead and collaborate with other QA Analyst(s).
• Maintain existing automation test framework (ServiceNow's native Automated Test Framework)
• Work with developers, BA or SME to design specific testing strategies for features being developed and automate them where applicable
• Manage the defect lifecycle and ensure issues are reported and resolved, including validation of the fix

How much time will the resource spend pair programming? 

• 50% Test Script creation, 30% execution of automated and manual test scripts.

Skills Overview:
What are the top five skills and number of years of experience required to perform this job?

• Member a QA program / QA function of a delivery team
  • 4 years
• Experience in writing and executing test cases
  • 3 years
• Working in Agile environment
  • 2 years
• Defining and documenting a testing program approach and testing processes
  • 3 years
• Providing status updates on testing progress and results
  • 3 years

Qualifications (must have skills)

• Ability to create and execute complex tests without guidance; has a solid grasp of advanced test design best practices
• Understanding of testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect
• Strong communication skills; effectively communicate test results and issues to technical and non-technical team members
• Strong Collaboration skills: work effectively with business analysts, business SMEs and developers to build detailed and effective test cases
• Previous experience with automated test scripting and execution (Any toolset)

What are some preferred/nice to have skills the manager is looking for?

• Experience with load/performance testing
• Experience with testing on the ServiceNow platform, ServiceNow ATF
• Experience in Java programming with Selenium, JUnit and TestNG, JavaScript.

This job has expired.